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Reviews - Royal Albion Hotel


35 Old Steine, Brighton, BN1 1NT

Price From 226.13 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

All reviews (146)

44% would recommend it to a friend


Customer service


Food quality

Room quality


  • D Day

  • March 2015

Room is too small for price

  • Steve A

  • March 2015

Right place, right time

We needed somewhere to crash after a gig.

Great location.Small room but we weren't expecting more. Only disappointing thing was the cathode ray TV - hey guys, your Internet connection was great, the TV just takes up space in a small room and a couple of usb ports would be welcome. Staff (desk & bar) friendly and helpful. Lift is bit asthmatic so travel light or be patient. Reliably informed by my other half that other rooms are fabulous - she uses it for business - so maybe next time ( if we get it together to book in time and make a weekend of it). Of its kind, with its own charm and idiosyncracies.

  • Sandra M

  • March 2015

OK for one night

Room was small, quiet, no window (would be nice to know beforehand), clean but very run down.

Tv was working but the screen made the picture look pink at the top, heating was working fine and the water temperature & pressure was also great (bath a bit old, would not have a bath in it, but fine for a shower). Ok if you just need a place to stay, but would not recommend it for a romantic getaway.

  • Adrian W

  • March 2015

A very unsatisfactory experience

I think the crumbling building (apologies for storm damage up everywhere) would be forgivable if it was not accompanied by disinterested customer service.

The whole place felt like somewhere from a different decade (not in a good way), dowdy, depressed, lack-lustre. And then there was the scaffolding and the workmen right outside the bedroom window at 8:30. A nice breakfast might have cheered me up, but unfortunately the breakfast was very bad. I really would not stay there again

  • Sarah M

  • March 2015

In desperate need of work

Obviously a very old building, I can imagine that once upon a time it was quite grand, but now it's tired and very dated.

My room was at the end of a series of long corridors opposite unused function rooms that gave it quite an eerie feel. Furniture old and mismatched, windows drafty, 70s carpet, ceiling had a big damp stain, bed hard but sheets clean, broken power socket surrounds, at least the bathroom has had a makeover but still lacking a decent shower curtain. Overall, somewhere to sleep and wash yourself but more hostel standard than hotel.

  • Debra M

  • March 2015

Don't stay on the 5th floor

Stayed in room 512.

It stunk of damp and stale smoke. Complained to the receptionist every morning but nothing was done about it. I even begged for a plug in air freshener. We were eventually moved on the last night after having to ask. We tried about 3 other rooms on the 5th floor before finding one that didn't smell. We are still trying to get the smell out of our clothes and bags.

  • T Hussain

  • March 2015

Excellent place to stay.

Exclusive breakfast, best location in Brighton.

Above all the receptionist from Madrid was very beautiful!

  • A Lee

  • March 2015

Room was tired and old, bad smell in the bathroom and ripped carpet.

Needs the rooms updating. Parking was a real pain on the seafront machines were not working with a card. Frustrating stay!

  • Brian R

  • February 2015

Friday/sat stay

Excellent hotel & location.

But was abit pricey. Without breakfast.

  • Paul M

  • February 2015

Could do better

Room was adequate for the price but for the fact that the heating didn't work and water and cold air were coming into the room via newly fitted windows.

Maintenance quickly brought up a portable heater which helped with warming the room while we were out. Besides the room, the hotel is going through extensive renovations and this had an effect on our stay.

The shower and bath were wonderful and we enjoyed exploring Brighton.