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64% would recommend it to a friend
I love this hotel, was put in unsuitable room as disabled and couldn't walk far, changed to another instantly, hotel was extremely supportive when I had car trouble, thoroughly enjoyed ourselves, my 4 year old wanted to stay and keeps asking to go back..comprehensive breakfast with welcoming staff, nothing is too much trouble for them, they cater for whatever's needed at the time..check in and out was impressive unlike other hotels no queue when I expected it to be busy, plenty of staff to help..room was very clean and spacious...planning another trip in a few weeks to the same hotel..
Ok stay but very corporate
Good location but rather soulless if travelling alone.
Problems on check in as they didn't have my reservation, eventually found it but very stressful. Poor service at the bar and expensive food. Biggest problem is the very poor phone signal, nothing at all in my room , poor in the public areas so spent my evening in the car park.
Good if you like using gym and pool
Cons: Our twin room was basic with some patches on the ceiling and the bathroom needed updating.
Pros: This was offset by the fact that we could use the gym and pool facilities, and the public areas around reception were very good. The room had one control to heat the towel rail and another for the room which was appreciated. We did see other rooms that were better quality. They kindly posted back an adapter lead to us as well so 'Thank you!'
All the basics were provided; comfy bed, clean room & bathroom, complimentary hot drinks in the room and lobby, friendly professional staff, good choice on menu.
Lots of large groups in the bar, then restaurant .
Add to that the large screen showing football in the bar and not a pleasant place to eat an evening meal which was over priced.
Easy to sort out stay, excellent value,
Would recommend to any one.
Nice hotel, shame about the wifi
Can't fault the hotel in most areas.
Nice room, food and overall ambiance. However the wifi did not work in the room and could not log on even in reception. Wifi is essential for business travellers and not to have it was very frustrating.
Outdated rooms and poor breakfast
This hotel is over priced and dull.
weekend anniversary break
The hotel and spa facilities were great for the short over night stay.
However the evening bar meal was quite expensive and the menu was very limited, considering the very poor standard of food. My burger was hard and the bun was stale. My partners pizza and the chicken on top was incredibly dry. On the second day I suffered with my allergies, possibly the shower water had a cent of chlorine of which didn't go down well. All in all: Lovely room with nice pool and sauna, But the food and service wasn't up to scratch for the price paid. Have had better experiences staying in budget hotels and this was the first time we paid extra for a more luxurious stay which I now regret.