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62% would recommend it to a friend
Looking forward to going back
Pleasantly surprised at my visit.
The room was spotless with all facilities. I will look into other hotels in the chain.
Poor condition in bedroom
Lacks the niceties
This is a De Vere hotel the same as the Grand at Brighton but there is no similarity at all.
No bottled water – no biscuits – no tisses – no pad and pencil no sachet of chocolate drink – No mobile phone signal (we have Vodafoane and EE). You see guests wandering around the corridors and outside looking at their mobiles trying to get a signal. Free WiFi worked okay though. All very basic really. On the plus side all the staff were very friendly and helpful. Buffet breakfast would have been better if the food was warmer and if the plates had been hot. Hotel is also a bit remote. There are better hotels in the area for the same money or cheaper. Would not stay again.
Good business venue
Very clean and comfortable room but poor phone signal made it impossible to make/ take calls in my room, only signal seemed to be out in the car park therefore not ideal for confidential conversations.
Staff very helpful. Breakfast was good with a wide range of choice.
I love this hotel, was put in unsuitable room as disabled and couldn't walk far, changed to another instantly, hotel was extremely supportive when I had car trouble, thoroughly enjoyed ourselves, my 4 year old wanted to stay and keeps asking to go back..comprehensive breakfast with welcoming staff, nothing is too much trouble for them, they cater for whatever's needed at the time..check in and out was impressive unlike other hotels no queue when I expected it to be busy, plenty of staff to help..room was very clean and spacious...planning another trip in a few weeks to the same hotel..
Ok stay but very corporate
Good location but rather soulless if travelling alone.
Problems on check in as they didn't have my reservation, eventually found it but very stressful. Poor service at the bar and expensive food. Biggest problem is the very poor phone signal, nothing at all in my room , poor in the public areas so spent my evening in the car park.
Good if you like using gym and pool
Cons: Our twin room was basic with some patches on the ceiling and the bathroom needed updating.
Pros: This was offset by the fact that we could use the gym and pool facilities, and the public areas around reception were very good. The room had one control to heat the towel rail and another for the room which was appreciated. We did see other rooms that were better quality. They kindly posted back an adapter lead to us as well so 'Thank you!'
All the basics were provided; comfy bed, clean room & bathroom, complimentary hot drinks in the room and lobby, friendly professional staff, good choice on menu.
Lots of large groups in the bar, then restaurant .
Add to that the large screen showing football in the bar and not a pleasant place to eat an evening meal which was over priced.
Easy to sort out stay, excellent value,
Would recommend to any one.