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94% would recommend it to a friend
They Tried to overcharge me, twice
They tried to give me a higher price that the one I booked at laterooms and then wanted to charge me for two breakfast when only one of us had it.
Payment was therefore very awjard and after seeing that I was right i didn't even hear the word : sorry
Everything was OK
Home away from home
I stay here fairly regularly and the staff now know me by name, give me a better room if possible and are basically a thoroughly nice bunch of people.
The rooms are spacious, very comfy beds, nice and warm and pretty quiet. All in all I don't really have a bad word to say about this place.
An excellent hotel, very clean and modern.
Conveniently situated in the city centre. Very pleasant helpful staff. Good breakfast available until 12pm at the weekend. Car parking is off site and the NCP where you get a discounted rate was full when we arrived so we had to wait for a space to become available. The trip was marred for us by some really anti social behavious from a group of guests on our floor at 4am in the morning. However we cannot fault the hotel's response they had security people who dealt with it promptly. Just one of those things, it was Halloween.
Clean,comfortable and quiet.
All staff on reception extremely helpful
very bad having to store bags and being charged
convenient location but very basic.
the room was very simple like it was meant to be for students.
my pillow wasn't very comfy, hence a bad neck !. the only positive comment is the location was good and was clean
The hotel was spotlessly clean, the staff were very helpful, the quality of the breakfast (always a worry with a large chain) was very good and you even get a decent sized TV in your room.
What's not to like. :-)
Breakfast was amazing and staff very friendly
This hotel was spacious and clean with an easy check in and check out with friendly staff.
Alsp very comfy bed. We could hear next doors toilet flushing very loudly though and shower was ver slippy on arrival.