67% would recommend it to a friend
Very handy and quiet location, cleaned daily and complimentary snaks provided.
I enjoyed my stay and will consider staying again.
Check in was a breeze, the room clean although small but perfectly functional.
The room was comfortable and the complementary food and drinks was welcome.
However, the shower was tiny and the floor got very wet. Unable to dry myself in bathroom and my partner and i are tall so it was very difficult to use shower; a usually pleasant experience was a chore.
Fantastic service !!
When we arrived we had some trouble finding a parking spot but the manager moved his car so we could take his space.
Very very kind of him. The receptionist was great too, giving us all the info we needed and even helping to carry our bags to the car after our stay. Would definitely stay again
fabulous goodies tray,lots of thoughtful extras, very comfortable and clean
fabulous goodies tray,lots of thoughtful extras, very comfortable and clean highly recommended very attentive and helpful receptionist
Room was vey tidy, clean and spacious, only downfall was the small bathroom but being quite small.
The drink and breakfast tray in the room was filled up everyday day. I pulled the duvet back and put the pillows back in place, came back to the room later and the manager had left a little treat, how cute of her!!.
Single room - blue -
I called many times on 3 different days to advise my arrival time would be later than planned but could not leave a message on an answerphone or get a reply.
Surf Hotel Description - My Comments
Luxury En Suite Shower Room - was NOT luxurious, it was basic, old, lots of chipped enamel in the toilet which made it look dirty, threadbare shower mat, no hand towel, loose top on tap which came off, poor flooring, I wish I'd taken photos to show you. High Quality Carpet (Blue) - Heavily stained
24" Flat Screen LED Television - with only 4 channels working QVC, Film4, Film4+1 and a music channel - no BBC, ITV etc. Receptionist tried very hard to reset TV to no avail - not her fault. The soil down pipe in the wall was by the bed head, so every time somebody upstairs used their shower/bathroom I heard it draining down. The kettle could not fit anywhere near the tap to fill it. I had to use the very small tea cup to carry water to fill the kettle. Breakfast is a mini packet of cereal with UHT milk on your tea tray.
very large comfortable bed
Just the cuppa. !!
I thought it was really nice that they had out chocolate and fruit drinks In the rooms not just the usual pack of biscuits.
Lovely touch.Dont get all those goodies in a lot
of places. :-)
Shower not practical far too smal
Nice size room, very clean, however the onsuite far too small.
Couldn't really wash properly. Also a little bit noisey.