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86% would recommend it to a friend
Great value for money
A little gem in the heart of Victoria.
Literally a stones throw from the station. For the price paid in the area we were expecting a pretty bog standard traveller room. We were very pleasantly surprised to find ourselves in a very comfortable and spacious room with a large balcony. Our first experience of a Double Tree was very positive and bore all the hallmarks of a Hilton experience. Customer service was first rate.
A good choice
After looking online for a central hotel for a short stay in London we were pleasantly suprised , the Double Tree was ideally located to all the attractions we wanted to visit and the rooms were very clean and comfortable plus the staff were very friendly and helpful.
We would stay there again.
ALL STAFF WE ENCOUNTERED WERE EXCELLENT IN HELPING MY WHEELCHAIR BOUND MOTHER
THE STAFF WERE VERY HELPFUL WITH MY WHEELCHAIR BOUND MOTHER AND WERE COURTEOUS,FRIENDLY AND HAPPY.
NOTHING WAS TOO MUCH TROUBLE. THE ROOM WAS VERY CLEAN AND THE BEDS AND PILLOWS WERE VERY COMFORTABLE THE RESTAURANT HAD A FRIENDLY AND HAPPY ATMOSPHERE ALTHOUGH OUR MEAL ORDER MAY HAVE BEEN FORGOTTEN AS WE HAD TO REMIND THE STAFF THAT OURS WAS ONE OF THE FIRST ORDERS AND OTHERS HAD FINISHED BEFORE OURS ARRIVED AND HENCE THE FISH WAS RATHER DRY. HOWEVER THE SERVICE AND ATTENTION FROM THE STAFF WERE SUPERB AND GLADLY FULFILLED OUR REQUESTS. THE PROXIMITY TO VICTORIA STATION AND THE THEATRES FOR WHEELCHAIR USERS WAS A BLESSING. WE WOULD DEFINITELY STAY AGAIN AND I HAVE RECOMMENDED IT TO FRIENDS.
My girlfriend and I booked to stay here as it was on the doorstep of the Apollo Victoria Theatre - it really is a stone's throw and we could see the green lights of Wicked from our room - brilliant.
The room (Kind Exec.) was superb and slightly split over 2 levels which was really neat. The bathroom was great with a double cubicle and rainforest shower. Bed was extremely comfortable and room was generally spacious. Right next to Victoria station as well but no noise whatsoever. They give you a warm double chocolate cookie upon arrival too - nice touch
Stayed her for the weekend in March.
didn't feel it was worth the money and breakfast was not included. the room wasn't very spacious at all and came back with a really not well with terrible sore throat from air con in bedroom!. also the charges for drinks to room is disgusting, they would be aswell putting a mask on as its day light robbery!!!
Fantastic customer service
The staff were very friendly nothing was too much trouble, in all excellent customer service
Good location but disappointing stay
Perfect for what we needed
Ideal location for Apollo Victoria Theatre, the room was amazing.
Didn't pay extra for breakfast.
Booked a queen size bed on arrival received two single beds and bathroom has hairs in bath and on walls.