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86% would recommend it to a friend
Poor choice of artwork and no TV remote...
The artwork in our room was of a processional cross which was inappropriate considering that this may offend some guests depending on their backgrounds.
I had to request that glasses were cleaned (after the cleaner had been in) as they hadn't been cleaned since the previous day.
There was no TV remote and the manager couldn't seem to find us a replacement... On the positive side, the food was very good.
Overall a very nice hotel, excellent evening meal, and extremely conveniently located for a city break visit.
Excellent Room and friendly staff
Room was amazing and to a high standed with very friendly and helpful staff.
weekend break for two
Staff very polite and helpful.
Room very basic. Curtains allowed a lot of light through. Bed very comfy.view from room lovely.
Tired and dull room supposed to be desirable?
Upon entering room.
We were disappointed it was supposed to be desirable it was far from that the rug that was under the bed looked old and tired and I would only have let a dog on it the shower screen was absolutely disgusting it had black scum in the corner which might I suggest to the cleaners use a cotton bud to clean also water mark on wall in bathroom to put it short it was worth if anything 60.00 pounds a note very poor and certainly won't be going again.
Room service late night menu
Room service late night menu could have more of a variety but good overall.
Absolutely fabulous stay in one of the penthouse suites, amazing!
Had a fantastic nights stay at the Abode and simply class from the time you walk through the door, reception staff were so welcoming and the accommodation were faultless and everything provided.
Michael Caines Restaurant was a wonderful experience, good fantastic and staff looked after us perfectly. Can't wait to stay again!
Stayed in the Most Enviable room with my fiancée and was very pleased with all aspects of the room.
Staff were very friendly and helpful. Room service was fast and good quality. Facilities were up to scratch. Breakfast was lovely however we didn't eat at Michael Caines restaurant at night but have heard good things about it
Lovely stay- room looked out over the racecourse.
Clean room and staff were friendly and helpful. Have had the breakfast before and it wasn't anything special so didn't pay for it this time. The hotel's great location meant there were plenty of other options to choose from.
Excellent hotel and great value for money :)
Room and hotel was spotless.
Great value for money
Nice view out of hotel room window
Great customer service from the hotel staff who were very friendly and approachable.
Will definately use this hotel again.