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37% would recommend it to a friend
Nothing like the pictures, incredibly bad
If you are expecting a luxury four stars hotel as described, don't waste your time.
You are better of at a Travelodge by some station than in this place. You will be paying for the premium location and that's it. The room is really bad, blue tack on the curtains, painting peeling off the walls, water marks, cheap mattresses, ripped carpets on the stairway. But if at least they were honest about it. But no. They try to con people with pictures and inaccurate description. They state a super discount on their profile to give the impression you will get a fantastic deal for a great hotel. Terribly disappointing.
I felt that it was slightly expensive for 1night and also I felt that the hotel needed updating just with a few things like a fresh coat of paint would give it a new and fresh look.
My room was fine but I could not open the window to let some fresh air in as it was so hot, but it was fine but I probably not stay again
Poor service and Cleanliness
The hotel is over priced for the level of service and for the level of facilities available.
Rooms are not to a clean standard, dated in area and deteriorating. Poor level of air conditioning in rooms as the building is old and general level of maintenance in the rooms and bathrooms especially on the third and fourth levels. Breakfast is continental and is basic. If you arrive around 09.30 when breakfast is on till 10.00 options are very limited.
Down Market Hotel
Room was tacky.The hotel charged me twice for the room.I paid Late Room on AMX.When i arrived they said that they dident have a booking and charged me again.
When i checked with AMX they said that the money for the Hotel had been taken from my account twice.I think you should look into this as i think the hotel is Dodgy and pulling a fast one.Also the breakfast was poor.I complained to hotel manager about payment and they dont seem to respond wont be using them again.Very poor.
Perfect location, not quite as boutique as expected
Hotel is in a perfect spot on Knightsbridge, with the barracks to one side, McLaren show room to the other and Harrods behind.
Literally a 5 minute walk from the nearest tube station. Room was large, airy and quieter than expected given the location. Room was not the quality expected given the standard room price, although adequate for the price we paid. Lack of attention to small details spoilt it slightly such as skirting boards were scuffed, and sealant to bathroom was cracked, however as a standard double room it was very large, including a lounge area with sofa and TV. Despite those details, the room was clean. Staff were exceptionally helpful, and the entrance way was lovely, very smart. We were kept waiting slightly when checking in, and were given complimentary drinks whilst waiting. I would stay here again, and would recomend it to others, however, I would only do so on a Late Rooms deal.
Comfortable, excellent location, quick easy checkin, nice beds, decent sized rooms, cleanliness is good enough for the price of this hotel.
Was probably refurbished at a guess around beginning of the 2000's but this is reflected in the price of the hotel. Everything works fine and this hotel is excellent value for money and nice easy stay. Breakfast is simply continental but this is again fine for the excellent value of the room. I've never seen a bath run so quickly and so hot before. Nice towels. All good.
Knighmare from Hell
I was offered a room that had the wall smashed in.
The receptionist was helpful and moved rooms had paint peeling of the walls. The television then fell on me, the receptionist was more concerned about the television then injury to myself and did not report it in the accident book. The door chain was not properly attached and this made me feel very insecure. The pictures do not reflect the rooms. They took a charge of 30 pounds and refused to return it. I went to stay at another hotel on the first night and was offered a refund on discharge from the hotel this was also refused
the room was small and the beddings were faded.
Water was not provided other than Tap water
Tried to make me pay twice said we hadn't booked in there mistake photos on website not real
Wash basins all cracked light bulbs not working stayed in better premier inns in London
We arrived at the hotel and were given our room.
We unpacked and went straight out for a meal. The receptionist asked at this point for a Credit Card swipe which I did, but not with the Credit Card I used to book. We had our meal and our Credit Card used to book the hotel was blocked. I paid with my second card and on returning to the hotel rand the credit card company to ask why the card was blocked. They told me it was because the Hotel had tried to take money from my card on three occassions.
I was fuming. They had not asked me about this or told me that they had tried unsuccesfully to do this. I had paid in advance and so did not see any need for them to need credit card swipe. They actually took £30 from my card which I am awaiting a refund for.