68% would recommend it to a friend
The room was not ready, Leaks from the sealing.
We had to upgrade to get a decent room.
had been staying at the selsdon for 2 weeks then on the 3rd week was told we could not stay as they had an event and more people had turend up than had booked so had to go to the ibis we have a long wheelbase van so had to leave van in selsdon get a taxi to ibis then in morning get a taxi back to selsdon all week!!.
which put 30 mins on our journey every day only good thing ibis is a much better hotel
A wonderful stay.
Such a lovely place to stay with friendly,helpful staff.
Selsdon still has charm and provides a good experience
We stayed to celebrate our 45th wedding anniversary which was appropriately and very pleasantly recognised by a welcome and attractive display on our bedspread using sapphire beads and other accessories.
We used the Leisure Centre facilities on the Friday afternoon which were very good. There was a World Puzzle and Sudako Competition taking place which did exclude us from the Main Dining Rooms but the Edward Heath room as a temporary dining and breakfast suite was good except that at peak times the service system logistics faltered and had delays which interfered with the Dinner and Breakfast times delivery. However with more senior staff allocated from the Main Event to redress the situation some of the problems were addressed quickly but not to everyone's satisfaction. We were fortunate as we arrived before 8pm for Dinner and by 9.30am for Breakfast though the breakfast main courses needed reheating as the interim heating equipment had to be replaced and ignited. This was addressed but really should not have happened if the supervision and co-ordination of the service had been on the ball.
Beautiful place, great location, ever helpful staff.
Nice big hotel with some original old parts but the whole place just needs a bit of a makeover.
We stayed in the Maurice Chevalier room (408) which is a lovely size but again, a bit old fashioned.
I was in a single room on 2nd floor.
Two of the windows would not shut properly & one was stuck closed, I could not open it. When I got to the room, there was no tea or coffee, so I phoned reception & some was promptly brought to the room. The room & bathroom was clean but very dated.
I was offered breakfast for £10, if I booked in advance. I declined as I thought this was too expensive for the tea & toast I would eat. I went to sainsbury (short walk away) & brought some fresh bread & a hot drink, which I brought back to the hotel.
I used the leisure centre. Again it was clean but very dated. Some of the locker doors were warped & would not open/close properly.
Great value good staff
Stayed for two nights staff.
Very helpful could not do enough first class big hotel great view and facilities thanks
Room Ok but not great.
Service in Restaurant was poor leaving us to say that the staff lack attention to detail, i.e. remembering what you ordered and delivering it in good time.
Lovely setting but room in need of facelift
Elegant accommodation and wonderful setting, but the room facilities are desperately in need of a facelift.
We had a cracked sink and all in need of painting and modernising.