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Reviews - The Hop Inn

3Self Classified Small Hotel Ratings explained
6 Westcliff Rd Westcliff, Bournemouth, BH2 5EY
A newly refurbished boutique style hotel located in the heart of the westcliff area just minutes from the BIC and Town centre and 250 metres from the clifftop. The accommodation is spacious and well appointed featuring flat screen tvs and free wifi. The hop Inn bar is a smart place to relax and have a drink featuring all major sporting events. the Hop inn also serves home cooked food featuring Great British pub classics and Fish and chip shop favourites. this property is a very convenient base to explore this beautiful area and is an ideal business location. Neighbouring The Mariott and the new travelodge makes this area a popular destination. Friendly service, an ideal location and modern rooms make a stay at The hop Inn memorable when visiting Bournemouth or Poole. There is some on site parking.
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Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 65 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
78% recommended this accommodation to a friend 80% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

good, caring and pleasant staff

Reviewed by
David S

From Nottingham, UK
Who stayed in September 2014

Couple

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  • Family friendly

Fab little hotel! Enjoyed my stay, would recommend and would return!
When you arrive it looks like a pub, but when you get inside you see the beautiful decore and The ladies who worked there were absolutely friendly and lovely! A lady name begging with D, couldn't have been more helpful. She remembered details about what I was doing whilst staying there, then asked me how my activities went when I next see her the next day. That was really nice! The hotel part is aside from the pub and is unexpected. As the outside appears to just be a pub, but then it's a cute little hotel!
The room was very clean! With a friendly maid service! Which came around every day.
The breakfast was reasonably priced, and tasted amazing! Top quality ingredients was used!
Pro's:
Great location, on the west cliff. Seconds away from the beach. Just walk down the cliff and your by the peir and promenade you're also like 5 minutes away from the town centre where there are a range of shops!
If I leaned out the window I even had a sea view! 😁
The beach is amazing, so clean and soft!
The hotel was clean, well decorated.
Great breakfast
Friendly /helpful staff
Small selection of tea/coffee and a kettle in the room
Plenty of plug sockets
Nice shower
Clean towels provided daily
Clean bathroom
Nice bar area, with pool table
Families welcome
Convience store right across the road (comes in handy)
Comfortable beds
Clean white linen
Things to do in the area:
I went jetskiing in pool (www.jetskisafaris.co.uk), which was only 10mins away in a taxi. It was absolutely amazing. Defo something to do whilst staying there!
I also went go ape. Where me and my 14 year old nephew did the tree top adventure. We also had a ride on the segways! Which was so much fun, even my mum took part and enjoyed. Again something to look up while in the area. Only 20 minutes away in Moors Valley.
Cons:
The only downside is that there are only 3 parking spaces, which are on a first come first serve basis. There is a lot of parking on the road, but in a road full of hotels it is near on impossible to get a parking space!
I arrived the day before the annual airshow was on and for that event the borough shut down parking on the road of the hotel and near by roads. I had phoned up about 3 times to enquire about parking, prior to my visit/arrivial, but not once was I told about this! Because if I had known I wouldn't have drove- I would have got the train. As driving around and around looking for a space is not how I intended to spend my holiday.
Also, when I phoned up, the guy I spoke to was very dismissive and seemed somewhat rude. Although I'm not sure who he was because I phoned at different times which were at night, in the morning and in the afternoon the day I arrived - it was always the same person who answered. But the people who I checked in with, who I dealt with throughout my stay were women! (who may I say again were lovely, totally helped make my stay much more pleasant!)
I had a leak in the bathroom every time you turn the shower on and a leak from under the sink which would make a big puddle on the floor every time you used the bathroom sink. However i forgot to notify the staff of this.
No lift and lots of stairs. I stayed in room 7 an had to climb 4 large flights of stairs to get to get to my room. Which is quite difficult with lots of luggage.
Tip:
when checking in, go into the bar but don't bring your luggage. You should wait till you've got your key, that way you can bring your luggage through to your room without having to lug it through the bar as there is no reception to check in with. Once you have the key you have your own door you can enter, which you can avoid walking through the bar with your luggage.
Overall, I enjoyed staying at this hotel. The staff I met were lovely. The room was clean and comfortable. The room was decorated really nice. Food was yummy. Meal times were very busy so that's a good sign! I had no major issues or problems. I would recommend this hotel to my friends and would defo come back!

Reviewed by
Hayley F

From London, England
Who stayed in August 2014

Family with teenage children

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Lovely stay, great location, value for money
The location of The Hop Inn was brilliant. Walk to the end of the road then down some steps and you're on the beach. Really lovely.
The parking wasn't great, they only had 3 parking spaces outside. Theres plenty of streeet parking too.
The owners and bar staff were lovely, they let us check in early which was great as we got rained on so that was very kind.
The room was imaculately clean and tidy. Great bathroom facillities, comfy bed. Bar food was great. I cannot fault this place at all!
I would 100% recommend it to anyone whose going to bournemouth for a few days. I would definitly stay again.

Reviewed by
Ana C

From Stevenage, UK
Who stayed in August 2014

Couple

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Amazing location, great atmosphere in bar, friendly staff
We spent the bank holiday weekend here and were very pleased. The room was nothing spectacular but not at all bad. Literally 2 minutes from the beach and also close to a few good restaurants (Cristallo - the Italian opposite was particularly good). The food in the bar was very good too. Only slight issue was that it was a bit loud on Saturday night with a group of lads on a stag do in the room next door. But that's fairly typical on a Saturday night anywhere in Bournemouth. Overall impressed and would definitely return.

Reviewed by
Steve G

From London, UK
Who stayed in August 2014

Couple

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  • Family friendly

The quality is not bad for the room but a bit noisy from the main road
There is not many car park spaces for the hotel customers (only 3) but we managed to get a space on the day. The customer service is not bad but because the desk is in the pub so there are many customers around. Although there is a back room for the hotel customers, it still have to walk past the pub which can be very noisy. The quality of the room was great, the shower was fine but missing a hair dryer which stated included. Depends on which room you got if you got a room next to main road (which is the one I got) it will be noisy at night because peoples from the pub and many vehicles drive past so can be difficult to get into sleep. The hotel said it got free Wi-Fi but it need password but they didn't mentioned to us or any notice inside the room. The price was a bit expensive but I understood because was high season and bank holiday weekend.
My family didn't have their food in the hotel. If a family have young child and pushchair it will struggle because it need to carry it up the stair.

Reviewed by
M Wong

From Nottingham, UK
Who stayed in August 2014

Family

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  • Family friendly

Would stay again
Very good value for money. Only not given full marks as I feel the pub was understaffed and so took a little while to be served when we wanted our evening meal. Other than that I can't fault it at all.

Reviewed by
Jade W

From Camborne, UK
Who stayed in August 2014

Couple

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basic
upon arrival just given room key on offer to show us to the room, the room itself broken window blinds no curtains, 1 of the bedside lamps did not work, shower did not work water flow very slow, thin walls noise from next doors tv at night. very basic décor. and because its a pub lots of noise from the bar

Reviewed by
richard price

From Birmingham, UK
Who stayed in August 2014

Couple

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The Hop
It was like it said on the tin......the room was ok, we only use it to sleep in, the shower was very good, nice and big. Breakfast was very nice.

Reviewed by
J Davies

From Porth, UK
Who stayed in August 2014

Family

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Pretty good overall but could be great with some TLC
Overall the accommodation was clean and modern, however it was let down a bit by poor maintenance. Two of the three bulbs in the toilet shower room were blown, the bathroom shelf was missing and the door lock was hanging out. Just needed the maintenance man to do some thorough checks to get from good to great.

Reviewed by
Lee D

From UK
Who stayed in August 2014

Family with young children

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seaside break
Enjoyable break at hop inn, short walk to beach, only downside was on corner of very busy road and with family room at front of property noise went on very late from customers from pub and noise from road.

Reviewed by
Margaret L

From Oxford, UK
Who stayed in August 2014

Family with teenage children

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