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69% would recommend it to a friend
A delightful room
The room was delightful.
So spacious, it was like a mini flat. Generous tea and coffee supplies.
Only problem was hot water took a long time to come through. Also due to a domestic crisis I had to miss breakfast!
Service good. Would recommend.
cliff concert stay
lovley hotel just round corner from concert very helpfull staff brill room could not wish for any beter
friendly, warm, inviting hotel, excellent location to all amenities
friendly,warm inviting hotel excellent location for all amenities.
Fawlty towers but without the laughs
Staff excellent, cannot be faulted for professionalism and helpfulness.
However hotel owner / manager absolutely appalling man. Spent the whole time (or so it seemed to me) loitering around the foyer /bar area berating his staff. He was also surly and unfriendly to guests. Rooms shabby (and not chic), expensive and of very poor standard. Its the 21st century and I expect a proper shower. I do not expect to have to crouch in the bath attempting to shower (in luke warm water) with an out of date contraption that went out of date in the 1970's. Would not recommend this hotel.
An excellent venue for our visit to Brighton
not as expected from website description and photos - a basic, tired hotel
We did not find that the hotel lived up to the description and photos shown on the website.
We had expected a quality establishment, but it was a very basic, tired hotel - 'acceptable' if looking for budget accommodation, but not as somewhere to spend a special break. The bedroom was basic, with dated décor, although on the whole clean and serviceable. However, the bathroom was in poor condition and seemed at least 30 years old, with a loose toilet seat, plus staining and bodged repairs to the bath, which made it appear as if not totally clean. The shower was just an extension hose from the bath taps, rather than an electric or power shower. The light around the mirror did not work, neither did the bathroom fan. On the whole, not up to standard. As vegetarians, we were also looking forward to their full breakfast, which was particularly celebrated on the website, promising a good range of veggie options (of which a photo was provided). In fact there was very little on offer, as shown in that photo - no veggie sausages, sautéd potatoes, fried/poached eggs. There was just a very basic buffet with over-cooked scrambled eggs, mushrooms, beans and tomatoes - plus bacon and sausages for meat-eaters (and standard continental options). Tea and coffee were ready-made in flasks, so fine if you liked it well stewed. We were generally disappointed.
Is ok but is not for me .
Is ok, but is to expensive not good for the prise.
And is fare from beach
The hotel is well placed for trips into brighton with only a short walk away from the town.
Quite well presented as you enter the building and a great easy free carpark which was the deciding factor for my visit. The receptionist could do with some people skills (a smile would have been easy)as she seemed very preoccupied and short of knowledge of the english politeness forms. On the contrary the young man we met in the bar serving us was the complete opposite and I could not
wish for a better service. The room was ok for the money we paid for it, it could do with a higher shower unit as it came only to my chest which was a little inconvenient. The breakfast was quite good and we had 2 very good waiters looking after everything. But other than that a very enjoyable stay and will recommend the hotel to others.
A hotel of 2 different faces
On the plus side, the room i was given was excelent, very large and clean and a very comfortable bed.
There were a few issues, the staff i didnt find too helpful or friendly. There was an issue with leftover food plates being left all over the place and not cleared away. I got lost 5 times in the hotel as there were very little directions on how to get back to reception from my room, more signs are definitely needed. For the price breakfast was just about edible in the morning, no gluten free food alternatives. Also for evening meal some things they had run out of, and a very confused picture re set menu's which for some strange reason was only available at lunchtimes and not evenings why?