The Ickworth Hotel & Apartments


Ickworth, Bury St Edmunds, IP29 5QE

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (12)

92% would recommend it to a friend


Customer service


Food quality

Room quality


  • B Howarth

  • December 2014

Beautiful Hotel in a beautiful setting

We had a lovely stay, staff were very helpful and friendly, room clean and spacious, enjoyed a cycle around the grounds before relaxing in the pool.

Didn't make use of the restaurant for dinner but did enjoy a snack lunch in the lounge. Sadly the visit was marred by the debacle of breakfast, quality of food was not good, think the order must have been mislaid as it took 40mins to get poached egg on toast, when it arrived it was basically 2 eggs on a slice of supermarket white bread - nothing special considering the quality of the hotel, orange juice had run out, no glasses anyway, selection of mini pastries was decimated when we got there and not refilled. The 'value for money' and 'quality of food' are a reflection on the breakfast only.

  • Clifford S

  • December 2014

Elegant luxury treat

Beautiful setting,comfy, luxury room, Artisan Whiskies, open fires, elegant unrushed breakfasts (families still asleep), with great breakfasts and good service.

Recommended as a treat and something quite different from business hotels.

  • Derek A

  • October 2014


The hotel provide an exceptional service for families with young children.

  • H St johnston

  • October 2014


The Ickworth is really aimed at people with youngish children and is fantastically catered in that direction.

We were without children and had forgotten it was half term, so the places was packed with small people, and most of the public areas had children rolling around, but somehow this just added to the general atmosphere of conviviality. We had the pool to ourselves (at 6pm) the gardens were gloriously empty, and bicycles (free) to explore the extensive gounds. Delicious food in the Conservatory, delectable breakfast and friendly staff. Ickworth is just the most delightful hotel.

  • G Garside

  • October 2014

The hotel had character

The room was clean but was tired and need redecoration.

The bathroom was clean but quite basic.

  • Christopher B

  • September 2014

A lovely place to stay with friendly staff let down by very average food

The Hotel is great.

Very family friendly. Good rooms. Friendly and attentive staff.

The food however is poor. We dined in the family dining room. The food was that of a not very good gastro pub. A boring menu. Nothing inspiring and not very well done. Just because we are eating with our children does not mean we want burgers, fish cakes or curries. Breakfast was very similar.

A real shame and something which often lets down English hotels (and yes...we are English so I'm not having any sort of cultural dig but in our experience it's the case).

Would like to say we would return but only if they sort out the food.

  • Janet Hill

  • August 2014

wonderful experience

We had a lovely time here staying in one wing if a stately home.

With a super breakfast in the conservatory to start the day being on site for Ickworth House was excellent. The atmosphere in the hotel is very relaxed but efficient and attentive.

  • V Hobbs

  • June 2014

A thoroughly enjoyable Stay

Staff and accommodation were excellent throughout the short visit

  • M Biggins

  • April 2014

Great weekend away!

Very family orientated luxury hotel, great food, very relaxing, bikes to ride and a beautiful swimming pool.

Excellent setting you don't have to leave the premises - why would you. We wished we'd taken our son with us. If you want a quiet romantic hotel this is not it.

  • Robert Forsythe

  • February 2014

Room + Account

This is an excellent hotel.

The only negative of note is that some rooms including ours have a bath with a central single tap input and a central fixed shower head above. Think about this. Not good for families and the tap can be positively dangerous. Very hot water on your midriff. One other small niggle. Back home and the Visa slip and the account varied by £6 in the hotel's favour. We rung up and this was refunded but they had added a tip without asking or showing it. Otherwise this is a truly fantastic place to spend time and the hotel is probably one of the most chracterful in England. True eccentrics created it all.