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DoubleTree by Hilton Hotel London ExCel


Excel, 2 Festoon Way Royal Victoria Dock, London, E16 1RH

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About the hotel

An ideal base for business and leisure guests, DoubleTree by Hilton Hotel London ExCel is a warm and welcoming hotel just moments from the ExCel Exhibition Centre, and 11 minutes’ drive from Canary Wharf. Our friendly staff looks forward to greeting you at check-in with a signature, warm chocolate chip cookie. The spacious and modern guest rooms at this London ExCel hotel feature complimentary WiFi, a work desk, and an in-room safe.

Upgrade to enjoy dock views and perks like bathrobes and slippers, or choose an inviting suite for a well-equipped kitchenette and a separate living area. Our onsite restaurant boasts relaxing waterside views and striking design by multi award-winning interior architects. Enjoy a nutritious light bite in the relaxed Market Pantry, or pick up a specialty coffee or a hot meal to take away and enjoy in the comfort of your room. Relax with a glass of wine or a signature cocktail in the lounge, which also serves sharing platters and popular bar classics with a contemporary twist. It’s easy to maintain your exercise routine in our well-equipped fitness center. Take advantage of useful services in the complimentary 24-hour business center. With a modern boardroom for 10 delegates, and a larger space with a capacity for up to 40, our modern London ExCel hotel is ideal for small meetings and drinks receptions. The restaurant can also be utilized for functions for up to 100. Complimentary onsite parking and contemporary audio/visual equipment will ensure your event is professional and hassle-free.

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Room Availability

Showing Tuesday 27 September 2016 to Wednesday 28 September 2016

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Facilities Show/hide

Meeting Facilities , Wi-Fi Available In Public Areas

Useful Info Show/hide

From 15:00 hours
Until 12:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (122)

84% would recommend it to a friend


Customer service


Food quality

Room quality


  • S Noon

  • August 2016

Very clean and comfortabe

would use this hotel again , great quality breakfast , something for everyone and more..

My only criticism is the air con was not cold at all we asked about it and the man told us that's as good as it gets it will cool down later , but unfortunately it didn't so although I had a good night sleep it was too hot in the room.. Other than that everything was lovely

  • J MacNeil

  • July 2016

Good value hotel convenient for ExCeL and London City Airport

Booked over a year in advance for a three day event at the ExCeL, with three further days for leisure in London.

Location is pretty good for the ExCeL and London City. It's also nice to be a little out of the city centre in that the air is a little more breathable. The room was clean and generally pleasant, but a little lacking in furniture (only three tiny drawers and six hangars). Bed was comfortable. Breakfast (buffet) was generally good, staff generally helpful and public areas pleasant.

I was pleasantly surprised to find that what I had thought was a "room only" booking was in fact B&B, so got to take advantage of the breakfasts. Restaurant and bar prices were "very reasonable for London". The adjacent "Fox at Connaught" pub/hotel was well worth a visit or two.

Travel into London involved a 10 minute walk to the Prince Regent DLR station and typically took about 35-45 minutes. On our last day, having suffered in the heat on the Underground the previous couple of days, we took the DLR to Westferry, which is about a 5 minute walk from the Canarty Wharf pier for the River Bus - an altogether more pleasant way to travel into central London. If you don't mind cable cars you could combine this with a bit of a walk and the "Air Line" cable car over the Thames to the O2. There's a good selection of (mostly chain) restaurants, cinema, etc. at the O2, as well as the main events arena.

The only real negatives: furniture (drawers in particular!) a bit lacking. The air con in the room was ridiculously loud when running (but the room stayed pleasant even with the highest temperatures of the year at about 33-35 C) - I didn't get around to reporting this to reception until we were leaving, so no idea if it was a simple problem they could easily fix (and it clearly wasn't so bad as to be a major problem). The hotel operates a shuttle to Canary Wharf, but weren't prepared to run us 5 minutes round the corner to London City (I can see why they might fear a massive commitment if they did officially run an "Airport Shuttle" though).

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