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Mercure Brighton Seafront Hotel

4

149 Kings Road, BRIGHTON, BN1 2PP

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About the hotel

This Brighton hotel is in a great spot on the seafront. The 4-star Mercure Brighton Seafront Hotel is a grand Victorian landmark with period features. On Brighton seafront and close to The Lanes, complimentary high speed WiFi is available in the 116 contemporary guest rooms and throughout the hotel.

Try the international dishes in The Brasserie or relax with a drink and sea views in The Bar. The 8 meeting rooms are can welcome up to 150 people for a presentation or wedding reception.

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Room Availability

Showing Sunday 24 July 2016 to Monday 25 July 2016

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Facilities Show/hide

Main
Disabled Facilities
Hotel services
24 Hour Reception
Dining
Restaurant , Bar
In room facilities
Safety Deposit Box
Family friendly
Pets Allowed
Other
Lift to all floors
Business
Wi-Fi Available In Public Areas , Business Centre

Useful Info Show/hide

Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets
Pets are allowed

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (29)

48% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Louis Boyce

  • June 2016

Lovely hotel

Hotel was lovely, very central.

Staff were very helpful and friendly, room was very good and clean.

  • M Harmer

  • June 2016

Sadly disappointed

We booked this hotel for my parents-in-law 65th wedding anniversary after visiting and being kindly shown around by a smashing chap.

It wasn't cheap (pretty much London rates) but we felt confident that it would be worthwhile because of the lift facilities and mobility challenged awareness. We arrived to find that our stay was room only despite booking B & B through Late Rooms. The reception staff basically just shrugged and said nothing they could do. The lift was a nightmare to make work and in fact once we just gave up and had to step by step get our elderly parents down the stairs. The room locks sometimes wouldn't unlock but again a lovely member of staff showed us a 'trick' to reboot the electronics. That evening we decided to eat in the restaurant and after nearly an hour and a half gave up and complained at reception. Others in the dining room had been waiting even longer and then we were told by a hugely embarrassed waitress that almost half the menu was unavailable. Actually when the meal arrived it was VERY good. The following day (Sunday) my wife and I came down to the car for a relaxing drink after a hard morning pushing wheelchairs to find no bar staff for 20 minutes. Then a chap arrived and couldn't serve us alcohol "unless you have a beer!" (?) A couple of ladies had ordered a cream tea and were laughing about getting no milk for the tea, no butter or jam for the scones. Really!. In the end we felt that we had to confront the manager on Monday morning, bringing down an electronic copy of our booking showing we DID book B & B. After a 20 minute session the manager did waive the parking charge (that would have been another £50) and agreed that we did not need to pay for breakfasts. This weekend was a shambles. Lovely staff who were badly managed (too typical we are finding). At £150 a night we would expect our original issue with the booking to have been taken up by the Hotel, not have to mess about trying to prove our own case. It turned out the barman was sick (SO SAY SO!). The chef that evening was an agency chef. (Not our problem and no excuse for leaving one waitress carrying the wrath of all the clients). The electronics at the hotel obviously need sorting out not just shrugged at. Such a shame because the rooms were lovely, clean, excellent beds and pillows. Breakfast was very nice and the basic staff faultless and did all they could to be helpful but this hotel needs managing properly and a sort out. You want to charge this level of money you have to provide the service!

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