82% would recommend it to a friend
Staff very welcoming and polite.
Room was lovely. Very clean. Would definitely recommend it to family / friends. I would return myself.
Best Western Oaks Hotel & Leisure Club
Dirty shirt, socks and pants left indrawer.
Staf didn't weem perturbed when we informed them of this but did move us room. Bar staff non existant and had to go and find them then wait to get a drink in afternoon. Bar area lunch time dishes lying around for around 3-4 hours before removed depite hotel with low occupancy. Very disappointed with standard of hotel. Won't be going back.
Big double room
Nice big room and hotel facilities.
Only downside is that the building is a maze of staircases.
beautiful hotel but so many stairs!
Loved our room, very clean, nicely furnished and had a great sleep.
Alot of corridors and stairs to get to our room it's like a maze. The staff were lovely, couldn't do enough to help, would definitely stay again, in fact planning our next trip
lovely hotel only bettered by the quality of staff
We stayed for 1 night at this very welcoming hotel.
The staff could not have been better very friendly and made our stay very special. We had an evening meal in the hotel dining room which was very enjoyable, breakfast the next morning was all cooked to order and was perfect.. We would definitely return here if staying in the area. Thanks for a great stay.
Excellent service, and family friendly atmosphere.
We all had a great break and enjoyed using the very good facilties. Would definitely recommend this hotel to friends and family.
We were meeting friends nearby on the Sunday and needed somewhere to stay within the area.
We were pleasantly surprised when we rolled up in the car and even more so when we entered the hotel. What a beautiful place. The girl on reception was very friendly and made us feel really welcome. The pool and spa were clean and we had a lovely swim. Once ready for the evening we went into the bar and decided to have a meal in the restaurant, what lovely food and service. It wasn't very busy but there was a do on in another room. This didn't detract from the service or the quality of the food. A lovely evening all round.
Amazing, extra night booked
The stay was so amazing and relaxing..staff were so friendly would definitely stay again and recommend.
I am also looking to book my wedding there in 2016 that's how amazing my stay was.
We love staying here, the spa/ leisure facilities are great and the staff are welcoming and polite.
Breakfast is a little on the expensive side at £10 per person per day but it is delicious. Bus stop nearby if you wish to venture into Colne centre
Beds not comfortable but otherwise excellent!
We stayed as a family, the children had to to sleep in bunk beds which were wooden with a very slim mattress this made the bed uncomfortable.
Which made all four of us in the double bed hence we had no sleep so we were glad to get home!