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Reviews - Best Western Oaks Hotel & Leisure Club


Colne Road, Reedley, Burnley, BB10 2LF

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (24)

83% would recommend it to a friend


Customer service


Food quality

Room quality


  • carole aiken

  • June 2014

We had a lovely stay in a lovely room.

Hotel in nice grounds.

  • D Meadows

  • June 2014

burnley stay

beautiful hotel aithough quite a trek from reception to room.

would have been difficult for elderly/infirm. leisure complex good.

  • Neil B

  • June 2014

Over priced

The hotel is really lovely but its staffed by people that wouldn't be out of place in a scene from Faulty Towers.

Even after being asked twice for tomato sauce at breakfast none was brought. Then reception said they would order me a taxi and let me know when it arrived. I told them that i needed it for 09:45 at the latest and i was still sitting there at 09:55. The taxi, i realised when i saw him had been sat outside for at least 10mins as i recognised the driver from wandering into the hotel.

Dinner was very bland and even though it was meant to be A La Carte it tasted the same as i used to get at college from the catering students. Very disappointing indeed.

I would stay here again, as the hotel and the leisure centre are really good but i would eat elsewhere or i might give the bar menu a try and i would expect to have to harass the staff to get things done.

  • j pearson

  • May 2014

room spot on, very clean only down side we were at the end of all these corridors, were you go upstairs then along then downstairs then up stairs , bit like a maize, but nice beds loverly food ,would stay again ,would recomend , john pearson