Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
94% would recommend it to a friend
Mount Pleasant stay
A great location, clean, friendly, helpfull staff, and nice food, would stay here again, no problem.
I visited 2 years ago for 1 night and was nicely surprised to get a front facing room with great view and enjoyed breakfast
This time I was given 1 of the 2 facing back with a view of ugly outbuildings yard and builders work
The room was ok but the mattress very soft and duvet fit for winter use
I had a poor nights sleep
The breakfast was poor compared to 2 years ago
Bacon over fried, eggs rubbery and you had to make your own toast
Getting up several times not my idea of a relaxing meal
It says a family run hotel but in all honesty you would think under new management and chef
I decided to eat my meals out
It's a lovely looking hotel and I'm so sorry to have to mark it down
Amazing views and great charm
This is a beautiful building.
The room was large with great views. Staff were very professional, and you could sense the history.
The Mount Pleasant Hotel
Very enjoyable stay with excellent customer service.
This hotel is a grade 11 listed building, full of charm right in the centre of Malvern.
The hotel has no lift which might make it difficult for some people with walking disabilities. The bedroom was large, very well equipped, recently refurbished, excellent comfortable double bed , modern ensuite shower room with a superb power shower. The staff were a credit to the hotel. They went out of their way to ensure guests had an enjoyable stay, nothing was to much trouble for them. The large Hotel car park in such a busy part of the town is a bonus. Very highly recommended.
Comfortable and easy to get to.
Ideal for very short stay
Brilliant location and service, just in need of some modernisation
A colleague and myself shared a twin room for two nights.
The beds are comfy and the room spacious. There appeared to be lots of doors to the room which we believed to be too linked bedroom. No trouble but did mean we could here the neighbours conference call easily. The windows were the greatest disappointment as they are traditional framed (guessing the building maybe listed and changes are difficult, but you cold easily feel the draughts and hear the road beneath you. All together a nice stay but a form of secondary glazing would be suggested.
Went away for a theatre break with wife, hotel location superb, very friendly staff, stunning view from room, but needs a little TLC, bed and en suite a little dated.
Breakfast good just had to wait for it.
Budget stay in a great location
If you are after a great central location, equipped room with heating and hot water - this is the place.
The rooms will benefit from renovation, but they are spacious and comfortable and a value for money. Parking is a bonus.
Very friendly Hotel
I would stay here again made very welcome.