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83% would recommend it to a friend
Central hotel the most comfortable bed ever
Only one negative to mention on this hotel is that if you stay on a Saturday night the noise from the street from about three until four in the morning when the night clubs close is very very loud,otherwise a great place to stay
We stayed for 2 nights and would like to have stayed longer.
We upgraded our room and was not disappointed. Staff were friendly but not good at giving the correct information. They need more training in customer services. The hotel is central and everything is just a short walk away. The flower market, boat trips, restaurants and shopping to name but a few. Value for money. I would definitely recommend this hotel.. We are going back soon.
Great location but tired and worn rooms.
Hotel is in a great location and it's very easy to walk to the old city centre and museums with trams convenient for other areas.
Rooms and public areas in the hotel are tired and worn and it's time they were refurbished. But overall it was OK for the price in this location
This hotel is in need of refurb.
disappointed with late rooms
Arrived at the hotel to find no room available despite well advanced booking and prepayment.
We were provided with taxi to sister hotel in location not to our choosing. Then shipped back the day after which signficantly eat into our limited time in Amsterdam. Hotel staff did their best throughout but the bottom line is you book through late rooms to book a hotel of your choice and expect that room to be available. A lot of hassle for what was a short city break. No issue with the sister hotel. The Carlton is an excellent location but be prepared for a lively night no tranquility for sleeping but you are in a city centre. Rooms are a bit dated and tired but staff are good and speak excellent English.
we were a group of friends and we had an issue in our booking it was quickly solved the staff in the front office were very welcome ..
The location was excellent.
Very central - close to many attractions.
City break hotel
A good hotel with very friendly helpful staff.
The room was clean but dated and needed an overhaul. I would recommend this hotel especially for its great location to everything.
Perfectly located hotel!
The location of this hotel is perfect, close to places like Rembrandtsplein, Leidsplein and Vondelpark.
Clean and spacious rooms. Polite and professional staff.
Good value for money in a good location
It's not the most luxurious hotel I've ever stayed in but perfectly fine for a four star, in a good location and good value for money.
The street it is on is not the prettiest but it sits just below the old town and above the museum area so everywhere is easily accessible by foot. We have previously stayed at hotels to the north near Central Station which seem to be better, more centrally located but in fact there is so much to do in the south and west of the old centre that we found this location to be more convenient. We were immediately offered an upgrade which I initially took to be free but transpired to be at a charge. I thought this was odd as most people book the room they want to pay for. The room itself was a good size and beds/pillows comfortable. Toiletries, etc, were fine. Only bad point was the lighting, it was very dimly lit and difficult to see to read on an overcast day. Would I return. Yes, at the price - about £80 a night equivalent for an August booking in a city centre hotel.