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92% would recommend it to a friend
BEST WESTERN PLUS West Retford Hotel
A very comfortable room with an excellent bed, beautiful gardens and in a good location close to the town centre.
Highly recommended, Quiet, clean comfortable rooms, friendly staff, good room service.
Just needs a pool and gym and it would be perfect!
Good quality stay & service
We enjoyed a good stay at this hotel on our way to our daughter,s
The hotel was very clean staff very helpful and efficient.
Overnight stay for a wedding
We booked the room because we attended a wedding at the hotel, the room was lovely, very clean and cosy, the breakfast was excellent and the staff were very friendly and helpful.
we really enjoyed our stay and would recommend to others.
Lacking in atmosphere perhaps because there weren't many customers particularly in the restaurant but that didn't detract from the quality of the accommodation or services.
No real ale available despite the existence of a hand-pull facility.
My wife has been undergoing treatment for cancer and she was feeling very unwell so we decided to have a break at short notice, initially wanting to go to Thoresby Hall, however I am glad we weren't able to get in as the alternative at Retford was absolutely wonderful.
From the minute we checked in to the time of leaving we were treated so well by all staff. They always had a smile and a welcome and went out of their way to help in any way. They are obviously happy in their jobs. Especially in the restaurant as my husband hates garlic and cumin so they advised us to pre order our evening meal and it would be cooked for us without any danger of garlic. The food was the very best I have tasted in a very long time and we have travelled all over the world and on cruises etc. You could taste every element of every dish and it was very well presented, all staff were very friendly and helpfull from the gardener to the receptionist. Special thanks go to Holly in the restaurant as she was so accommodating. The receptionist got in touch with the gardener for us as we were enquiring about a 'Tulip Tree' in the grounds and he came and took us out to point it out tous and tell us all about it. I would highly recomend this hotel to anyone. It was tremendous and really made my wife feel so much better and the food helped her regain her appetite after her illness. Thank you to management and all staff.
Late arrival overnight stay
As my arrival was in the early hours I had phoned ahead, a very helpful night attendant explained that this was not problem he would be ready for my late check in.
He accompanied me to show me my room in the annex. Very comfortable large room. Breakfast served from 06.30 ideal for those working and travel. One small comment hot food should be on Hot plates please. Nice stall and very attentive.
Television did not work
Only one side wall light worked
Both radiators did not work
Radiator in the bathroom did not work
Half of the wall sockets did not work
Window would not close
Constant noise from the air conditioning unit from the roof of the kitchen, which was located directly opposite the room
Room number 8 , best try and avoid
Breakfast was excellent
Staff were very friendly and helpful, nothing was too much trouble.
Food was excellent in the evening and best breakfast I have had in a hotel for ages. Would return again and recommend to anybody.