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86% would recommend it to a friend
2 Night Stay
There was a friendly welcome on arrival.
They explained that the cooker was broken in the kitchen so only the "continental" breakfast was available, which was what I would have chosen anyway. Still, they discounted the charge for my two breakfasts. They arranged a taxi for me. The room was very clean and adequate in all respects, but skirting boards were badly knocked about and could do with a coat of paint, otherwise all good.
A querky basic hotel
Querky, but clean and friendly.
Well situated for the Sage and the quayside. Good value for money
Really helpful staff, good parking facility and excellent location.
Conveniently located, nice hotel
Enjoyed a stay here for NYE, good location on the quayside, while this did mean there was some noise, it wasn't a problem for us.
Corridor was filled with DIY spot jobs, where they had done a bit of a patch up job on numerous small cracks so there were large white patches all over the walls, this was a disappointment on an otherwise nicely decorated place. The bed was very comfy and the room was nice and warm. The shower was a nice size too. All in all, a nice stay.
Great location but a little tired
I had read the other reviews about the decor and have to agree.
Carpet was badly worn in places and overall decor tired. But the room was a good size, warm and the bed was very comfortable, and the staff friendly and welcolming. Breakfast was of good quality too. Great location for a budget hotel so overall good value for money.
Waterside Hotel - Newcastle
This hotel was in a great location and the staff were so helpful to us as we had never been to Newcastle before, would definitely stay again!
Noisy and dingy
Can't fault the Waterside for value for money & central location.
A great stay!
Me and my friend stayed here when we were going to watch lee Evans at the metro and it was brilliant.
The staff were polite and helpful, we didn't try the food but it smelled lovely. Would definitely stay here again!
Friendly staff but really not the cleanest
Staff were very friendly and seemed genuinely pleased to deal with us as guests, but the cleanliness of the rooms left a lot to be desired.
My room smelled really badly of cigarette smoke, and the cleaner's solution for this seemed just to be to leave the window open a little bit. As a non-smoker, this really put a damper on my stay, and I could still smell the smoke on my clothes when I came home after a two-night stay. As the room was quite cold, I called down for an extra blanket (which was delivered promptly by a very friendly night porter) and was given a duvet without a cover which had a blood stain on it. There were two flies in the room, and the previous resident had killed a fly in the bathroom and the cleaner hadn't seemed to think it was worth to clean the blood smear off the ceiling. Also: there was a pubic hair in the sink. I feel bad giving a bad review because the lady in reception and the night porter were lovely and seemed to genuinely care if we had a bad stay, but the management need to spruce up their rooms a bit and hire a new cleaning firm. Wouldn't go back.