Reviews - The Golden Cross


Black Jack Street, ,, Cirencester, GL7 2AA

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

All reviews (14)

57% would recommend it to a friend


Customer service


Food quality

Room quality


  • Rowland C

  • September 2015

Good room size but very badly maintained

The staff at the Golden Cross were quite friendly and the room was a good size, the family room having a separated second bedroom.

Its in a nice old building and a good location so could be great ... but the room was extremely shabbily maintained especially given it was quite expensive at £155 a night. There was no lampshade in the bedroom just naked bulb, one of the wooden bed slats was on the floor under the bed and the bathroom had most of the fittings falling off the wall. The bathroom ceiling also had a large patch of unpainted plaster, presumably repair after a previous leak and the shower screen corners pretty mouldy. An ok place to stay for a night's sleep which was all we were there for but pretty bad value for a shabby room so couldn't possibly recommend.

  • N Love

  • April 2015

Room was small, had to ask for shower head to be replaced because it was filthy with black sludge.

Bathroom overall was pokey and had no heating, so it was freezing cold in there. There was no seat or desk to be able to sit on or at. I had to ask for a chair, but they weren't sure I could have one. I said I wasn't happy just having a bed to sit on so I was brought one of the pubs dinning chairs.

I could hear loud music from a neighbouring building until midnight, so if you wanted to go to sleep early you wouldn't be able to.

  • d smith

  • March 2015

The Golden Cross

No breakfast served on Sunday they did one for us but not very good

This was quite an expensive hotel, although the room was very good and service fine

  • Diarmuid W

  • January 2015

Golden moments

A good clean affordable place to stay in Cirencester.

With pub and food on site but plenty within reach also. Parking the only drawback as you have to walk a couple of streets over but otherwise fine.

  • D Smith

  • October 2014

Very Nice Accomadation friendly hotel, food fine slightly expensive.

Didn't serve breakfast which was a pain as there was cooking staff. other wise 9.5 out of 10

  • Jack O

  • September 2014

cosy little b&b

1st time using late rooms, and just wanted somewhere to sleep for 2 nights.

No bells and whistles needed. This place provided me with more than I needed at an almost unbelievable price. Definitely can't knock it. Bed was comfy, shower was hot and the pub downstairs serves lovely food. All in all, just what I was after.

  • H Mills

  • August 2014

Avoid at all costs

this place was a pit, dirty, dusty & the fridge is covered in mould.

No parking. No customer service. If you like wasting (a lot) of money then book here.

  • roger p

  • July 2014

Although we checked in as booked we did NOT stay as both rooms very poor and not up to an acceptable standard - one window could not be opened, bed linen soiled, mould, no chef nor food nor breakfast and proprietor smelled heavily of drink and appeared to be having problems.

Sorry but could not recommend

  • Philip W

  • June 2014

Golden Cross Review

Stayed in small single room, very nice, very clean, very good value.

Nice pub / restaurant.

  • Y Willis

  • June 2014

Lovely room, great location

I booked the compact single room at the Golden Cross and it was exactly as described - a small single room.

The Inn has a great location and the room was lovely and clean.