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Reviews - Rivendell Guest House


58 Kings Road West, Swanage, BH19 1HR

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (33)

94% would recommend it to a friend


Customer service


Food quality

Room quality


  • J Tillen

  • August 2016

Rivendell Guest House

Very nice guest house , we had a warm welcome and are stay was lovely .

Would easy come and stay again thank you

  • clive a

  • August 2016

Rivendell Guest House

Nice hotel handily placed for the beach and shops/entertainment.

  • Natasha k

  • August 2016


Excellent through and through from moment arrived .

Breakfast and room amazing and lovely people.

  • Wendy Perry

  • July 2016

Rivendell Guest House

Room was cosy and nicely furnished Low ceiling meant both my husband and I kept banging our heads, my husband more as he is over 6 foot.

will stay again in a different room.

  • Andrew N

  • July 2016

Good location, friendly welcome

Very pleasant house in a relatively quiet location but still only a short walk to the sea front or the station.

Room was comfortable and well-furnished.

  • John M

  • July 2016

Rivendell review

Really nice place, well worth the money.

  • Janet Candlish

  • July 2016


Our stay was excellent, everyone very friendly, the room was lovely and the breakfasts were the best.

Would highly recommend. Don't think there is anything too improve.

  • Jake Sheppard

  • June 2016

Rivendell Guest House

Nice friendly owners, very accomodating helpful.

Food excellant. Close to beach, shops, station easy walk to all. No off road parking but we had no problems on road parking very close to Rivendell. Definately use again.

  • James Harrison

  • June 2016

Rivendell Guest House

Excellent stay, very friendly and helpful staff with local knowledge.

We had a very enjoyable time as the area is lovely and the B&B is very central.

  • Melanie M

  • December 2015

Beautiful Accommodation

Laterooms allowed me to book breakfast but this was not available.

Owner did offer cancellation but I had booked close to date of stay so chose to continue. On arrival I was asked when I was planning to leave as owner was going on the bus Xmas shopping at 10.20am. I left at 10 past to accommodate this. Room was beautiful, excellent facilities. Didn't like the heating going off for the night but cozy in the morning. Would have preferred the bed to be a double, not two singles pushed together. But the bed was comfortable. A lovely room and owners pleasant and helpful. Close to the town centre.

Response from hotel

Thank you for your review. When you arrived we did ask what time you were planning on leaving in the morning as some guests are up and gone extremely early, in which case we would have accessed payment details from the booking information provided. We do however prefer to do the financial transaction direct with our guests and personally check them out. During this chat I did mention we were hoping to leave around 10.20 to go Christmas shopping but you yourself mentioned you would be leaving around 10am to go shopping yourselves… so I am sorry if you felt you had to ‘accommodate’us, as I explained our leaving had no impact on you at all as you were more than welcome to stay in your room until 10.30 and I was happy to access you card details online.

Despite the exceptionally warm weather for this time of year, our central heating is still on from 4pm until 11.30 pm and again at 6.30am and the bed you slept in is a Hotel contract superking size zip and link bed, bolted and secured, it also has a thick mattress topper, not two separate beds pushed together as you state. We Just wanted to clarify those few points as to not to give misinformation out to any future guests reading your review.