Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
83% would recommend it to a friend
Lovely, hip hotel in a good place in Stockholm
Enjoyed it from we came until we left.
helpful staff at registration, Clean and fresh hotelroom. Bathroom clean, fresh and with a bathtub whick is so unusual nowdays. Quiet room with a tv, Breakfast fresh buffet in a light atmosphere. Newspapers to read. Will absloutely be back!!. Have already recommended it to friends.
Mixed experience, would not reccomend to a friend
On the positive, breakfast was excellent and Paula at the desk most helpful in all aspects - a definite ambassador for the hotel and good at her job.
One unclear aspect was the money transfer from the VISA card - which I had to produce on three different occasions - initial online booking with all account numbers, on arrival and on leaving. In no other hotel is this the case and I was fearful that I had been charged three times - something I would not like to have to sort out on return from holidays. This could be made very clear from the outset - 3 requests for card will be made, but one overall transaction will result. The room was clean and basic but is not 4* by any means. The room was tiny, there was one sachet of creamer and one thing of coffee - very tight budget for tea making facilities and no extra blanket. Once the heating went off I had to put on a fleece. On arrival there was a blonde receptionist doing check in (young, twenties probably, didn't get her name). She was rude, kept looking over my shoulder out the window, asked me to repeat everything I said twice and when I asked for a wakeup call in the morning she looked at me blankly and I hadn't the energy to repeat again.. unpleasant introduction to any hotel. Went for food and despite there only being 5 people in the restaurant the server was unavailable - doing a few jobs she said (pleasant staff member however) the cook after ringing the bell for her 3 times brought me my dinner himself - food was good. 4* though?. Most certainly not.
Clean hotel, friendly staff, with a few exceptions.
Food was good. Breakfast cutlery: needs real cups and saucers NOT mugs. The BAR needs more variety ( Spirits, wines, beers) and a better bar menu (Snacks and sandwiches) Peanuts at the bar were served in small glass jars that many other guests have had their hands in. ( Risk for infection and urine deposits)Should have peanuts in small sealed packets. I can warmly recommend this hotel to anybody if these changes are made.
Excellent value for money
Close to centre.
Mid-sized rooms. Clean. Excellent breakfast.
A decent fair priced hotel
This is hotel is fairly downtown, but next time I'm in Stockholm I'd like to stay in the old Town.
That'll cost more of course. I think the Birger Jarl Hotel is decent priced, has a fair breakfast (nothing gluten free though), but what made it for me was the fantastic staff. They were top-class, everyone one of them.