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Reviews - BEST WESTERN Sea Hotel

3AA Assessed Hotel Ratings explained
Sea Road , South Shields, NE33 2LD
The Best Western Sea Hotel is located on the sea front at South Shields in the heart of Catherine Cookson country. The hotel is ideally located within easy reach of Sunderland and Tyneside, in addition to the A1 and A19.

All of the guest rooms are tastefully decorated with a choice of single, twin, double and family rooms. Some are ground floor for easy access in our Annexe, separate to the main building and all areas in the hotel including all bedrooms are a smoke free zone.

Please note we do not have a lift.

The Fregate Restaurant is noted for its wide variety of choice, offering English, continental and vegetarian cuisine in a stylish but comfortable setting. There are two bars providing contrasting ambience; the modern style Surfers Bar with a popular range of bar meals and the more traditional Tall Ships Cocktail Bar.

Choices of well-equipped functions rooms are available, all at the most competitive rates.
Picture of BEST WESTERN Sea Hotel, South Shields at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 34 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
78% recommended this accommodation to a friend 89% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Bathroom vs Breakfast
The ensuite bathroom was very poor quality. It was not very clean, then again bedside table was encrusted with stuff and I had to wash it down. The shower was not warm at all and dribbly. Trying to have a bath at all was a challenge due to plug. Only stayed a night so did not ask to change rooms, but certainly would have.
Breakfast was pleasant with friendly waiter and can do attitude. Penty of choice and quality.

Reviewed by
Dominic C

From UK
Who stayed in August 2013

Group of men

  • Customer service
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  • Family friendly

Best Western set the bar for price performance
I've stayed in hotels with higher ratings and received a lesser quality of service and accommodation

Reviewed by
Fred Godwin

From Bishop Auckland, UK
Who stayed in August 2013

Travelling alone

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  • Quality of food
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good value friendly service
good size very nice room - bathroom could do with an update but very clean. service excellent and value for money food.

Reviewed by
ARTHUR W

From Henlow, UK
Who stayed in August 2013

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Business trip
An overall good value hotel, will stay again when in area.

Reviewed by
Andrew W

From Darwen, UK
Who stayed in July 2013

Travelling alone

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  • Family friendly

Distinctly average.
The front of house staff were very friendly and helpful. That's as far as the good points go.
The room cleaning staff left it late in the day to clean. I would be out in the mornings and come back after lunch to give them time to clean but most often they hadn't done it by then. Also when we arrived there were hairs stuck to the tiles next to the bath, which ordinarily are easily missed except the person who's hair it was had been using bright purple hair dye or shampoo which was also left on the tiles and there was dried toothpaste in the sink.
If you are coming to stay in the area, for the price I'd recommend just staying in one of the many local guest houses.

Reviewed by
M Lagorio

From UK
Who stayed in July 2013

Couple

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Great hotel Good location
Hotel doesn't look much from the outside but much better when you get in! Rooms are clean and of a good standard! Reception area is a little dated but staff were warm and friendly! Would definitely go back.

Reviewed by
Elizabeth H

From Nuneaton, UK
Who stayed in July 2013

Couple

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  • Quality of room
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  • Quality of food
  • Family friendly

Extremely friendly and helpful staff. Rooms clean and comfortable and the location is great. Would have looked to stay again this week but it was fully booked!

Reviewed by
David C

From UK
Who stayed in July 2013

Travelling alone

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  • Family friendly

ok for a night....

Reviewed by
MICHAEL F

From Warrington, UK
Who stayed in June 2013

Travelling alone

  • Customer service
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  • Family friendly

Good value
Good value hotel at the discounted price.

Reviewed by
Anthony H

From UK
Who stayed in May 2013

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Excellent value for money. many extras in room.
Staff could be more friendly and helpful, and maybe even pretend they like their jobs.

Reviewed by
Elizabeth M

From UK
Who stayed in May 2013

Couple

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Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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