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83% would recommend it to a friend
Just the place to stay if you want good honest food great accommodation good friendly staff and superb facilities will be going back for more
well needed break.
Have been going here since 2014, wonderful place to relax and unwind, will be going again soon.lovely location Malvern, worth a visit.
Excellent Spa Hotel
All staff courteous,professional and always ready to help.
Spa area a bit tired but very pleasant experience overall
Spa looking a bit dull from the outside now, needs re painting and a little attention.
Spa had a few things not working in it such as a steam room, ice feature and some of the jets in the pool. An average spa now from what I believe used to have been one of the best.
The hotel was clean and adequate for a short stay.
Some of the staff were friendly, some need social skills training. The emphasis was on the spa. I don't want to eat my breakfast with people dining in dressing gowns. I reported faults in the room, but was given no feedback, and they were not rectified. A new hotel next door, no contest!!
Excellent - But!!
Room was superb,facilities superb, restaurant superb, but the food and drink was very expensive, the restaurant was a la carte, and therefore not very busy, I'm sure a lot of guests eat off site to save money, our stay was a special occasion so we paid the price, it would not put me off staying again, but perhaps the owners could consider a cheaper menu alongside the a la carte
Relaxing break begining of the week.
Friendly staff very helpful, clean surroundings, excellent facilities.
Very relaxing stress free.
Just what was needed
We booked a break with the Malvern to cool off while enjoying the sunshine.
It was better than we expected. We made as much use as possible of the pool and it was lovely to sit out and enjoy the evening sun. The room was beautiful and very comfortable. The only slight niggle was that it would have been nice to make a hot drink in the room first thing. That said. There is no doubt we will be back again.
The Malvern Spa Hotel
Relaxing, friendly, lovely spa and delicious food.