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80% would recommend it to a friend
Grand Hotel Swanage
Comfy, a little dated but staff so very helpful.
Was ideal for me traveling on my own.
Short break in Swanage
The Grand is a welcoming hotel in a fantastic position close to both the beach and town (10 mins walk).
Facilities were very good and the family room was larger than we expected. The gym/ leisure complex was also very nice and had a large variety of equipment. Both the dining room and the lawns to the rear of the hotel have wonderful views out to sea and over Swanage bay. Enjoyed our stay there and would happily return again.
Half term night away
Lovely older style hotel with stunning views.
Swanning it in Swanage with an air of bygone days
I love Swanage and loved this hotel.
I arrived, log fire burning in reception and greeted with an invite to dine if I pleased but a bit late for me. Turned in in a well maintained fresh crisp linen room , plenty of bath products, tea & coffee facilities,etc...slept well and woke to have a lovely English breakfast in the dining room overlooking the sea. Great value and I recommend it david baird
The hotel was a little shabby but was clean.
However, the service was very good with friendly, helpful staff and the food was very good and they catered well for us as we follow a vegan diet. It was good to have use of their leisure club with gym, swimming pool, jacuzzi and we had great fun playing table tennis.
'Grand' in name only
We have stayed at the Grand Hotel, Swanage frequently over the last 15 years or so and have even taken other family members on holiday there.
After a break of a couple of years we decided to stay again. The Grand has always been a bit 'Fawlty Towers' but in a good way, sadly that is no longer the case.
We paid £110.00 per night and it definitely is NOT worth that, perhaps £80.00 and I would not be writing this review. The room was by the lift which was noisy, the floor to ceiling creakiness was always there (it's an old building after all) but it was very excessive. We had a bar meal the first evening and we were the only people having one (we should have seen the writing on the wall). Several items were reeled off the menu as having 'run out' by the waiter. I ordered steak, he had to run to the kitchen to see if there was any. I asked for medium rare and got well done and a steak I could have soled my shoe with. I ordered a starter and 20 minutes later I was told that starter was also unavailable, I ordered a second choice and was told that was also not available, this meant that from their menu choice approx. 7 items were not available. Scrambled egg at breakfast was simply awful. On the second morning croissants and fresh fruit had run out (fresh fruit was eventually replaced, the croissants people were told were coming didn't arrive all the time we were sat there). Several people were complaining to the restaurant manager. The room itself was fine, except the curtains on both sides were broken away from the fasteners and did not close in the middle. The bathroom was VERY tired, marks in the bath where the tap constantly drips, long dark hairs on the shower tiles and around the bath taps, permanent puddle of water on the linoleum along one wall well away from taps so not sure what that was. On a good note the staff (with one exception) were all very polite and attentive. This review may sound quite damning and I am writing it bearing in mind what I paid for it. It certainly was not worth the £110.00 per night and we have decided we will not stay at the Grand again, which is a shame as we have many, many happy memories there. The owners really need to spend a lot of money improving a very tired hotel and organising their menu better or radically review their pricing.
A welcoming and well run hotel, with wonderful sea views and garden above the cliffs at the east end
Grand Hotel Swanage
The hotel has a lovely location overlooking the bay.
The staff were friendly and helpful. The hotel is a little tired and it is sad to see the way that things have been allowed to slip.
Grand Hotel Swanage
Visited with elderly mother aged 96 and the staff were just wonderful to her, nothing was too much trouble, and they were one step ahead with suggesting food choices etc.
Would highly recommend the hotel for people in a similar situation.
We booked into this hotel for 2 nights B & B.
The room was adequate but could have done with a bit of TLC to bring it back to a good standard. The location is superb with direct access to the beach which has a wonderful friendly beach bar/café. Unfortunately the lift was out of order for the 3 days we were there which resulted in 155 steps from beach bar to room. I also unfortunately scalded my shoulder in the Jacuzzi - beware of the hot water inlet pipe!