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Reviews - Grand Hotel Swanage

3AA Assessed Hotel Ratings explained
Burlington Road , Swanage, BH19 1LU
The Grand Hotel nestles in the heart of the beautiful Isle of Purbeck, commanding a majestic situation providing a most spectacular view across Swanage Bay and Peveril Point. Many of the rooms and public areas take advantage of these delightful views, where you can relax enjoying a drink, read complimentary newspapers and magazines. All 30 bedrooms are individually decorated complementing the ambience of a time gone by. A lift serves all floors including lower ground where there are full leisure facilities.

All bedrooms are individually styled and furnished in keeping with the ambience of the surroundings, some of which enjoy wonderful seaviews. Rooms also offer; tea and coffee making facilities, colour television, hairdryers and telephones.

The Restaurant offers fine cuisine, using only the best of fresh local produce to give exciting and innovative cuisine indulging the palate in mouth watering delight. Also there is an extensive bar list on offer in addition to the restaurant menu. The Cocktail Lounge offers a cosy view of the bay and is equipped with deep comfortable sofas where guests can sit back and enjoy all there is to offer, including a large variety of beers, lagers, ciders and keg bitter. Also a large selection of red and white wines, plus sparkling wine and champagne.

Burlington Health and Fitness Club located on the lower ground floor of the hotel includes a plunge pool, Jacuzzi, sauna, aerobics machines and extensive weight room, which are free of charge for guests to use. Also there is an array of holistic and traditional massage along with a complete selection of beauty treatments are offered by fully qualified masseurs and beauticians. Aerobics classes for different age groups take place throughout the week (please check for times and availability), and the ping pong table is always ready to use.

Dorset and the Isle of Purbeck offer so many great days out, if your feeling adventurous you can enjoy rolling down a hill in a giant inflatable plastic ball (a Zorb), hiking along the renowned Jurassic coast line, visiting the many historic sites and landmarks, or tasting the award-winning Chococo chocolate at their factory and shop located minutes away in the town centre. Also Poole and Bournemouth are just a short distance. The most difficult thing will be deciding where to go first. PLEASE NOTE CHECK IN ON SUNDAYS IS 3:00PM
Picture of Grand Hotel Swanage, Swanage at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 59 reviews
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  • Family friendly
82% recommended this accommodation to a friend 85% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Repeat visit assured
Just our kind of lovely Victorian Hotel. Superb location above the beach. A short walk to town. Bar meal and breakfast excellent with attentive staff. We will return and the only drawback is limited car parking on site.

Reviewed by
Frank D

From Aylesbury, UK
Who stayed in June 2014

Couple

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A Grand View
After reading some other reviews we were a little wary but thought as you couldn't please everyone all the time, we'd give the hotel a go. And pleased we did! The staff were very polite and helpful, the breakfast was adequate and as it is called ' The Grand Hotel' we weren't expecting modern decoration and furnishing, the whole atmosphere of the place was exactly what we expected. We didn't try the spa as we were only staying for a couple of days and wanted to explore Swanage, there is plenty to do and see in the local area and we will be going back again ( for a longer stay). The view from the garden on a sunny morning is worth the stay alone- you could easily sit there all day and not get bored. The only problem- pigeons!!! Be warned however hot the room gets, do not be tempted to leave the window open overnight; you will have guests in the morning waking you up horrendously early!!!

Reviewed by
Sarah R

From Andover, UK
Who stayed in June 2014

Couple

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Lovely Views
It was lovely but the bedrooms could be better, the shower was a trickle and the radiator in the bathroom was on permanently no matter how many times we asked, it was very hot weather. The mattresses need to be more comfortable.
Very good welcome and helpful.
The service in the breakfast was very pleasant and welcoming.
Beautiful area, lovely views and enough to do it is worth a visit.

Reviewed by
J Robinson

From Bristol, UK
Who stayed in June 2014

Family

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Very very sad
The only time my partner and I could get away, hotel was outdated. service on par with fawlty towers,have had no reply to complaint email. fine if you like pigeon poo, rat traps, sauna like rooms with 70,s furniture. Never again!!

Reviewed by
J Wingar

From Eastleigh, UK
Who stayed in June 2014

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Seen better days
Hotel is showing its age, needs a refurbishment and coat of paint
Reception spoilt my planned surprise to present my wife flowers on the day of our Ruby Anniversary by putting the flowers in the room ta day early. In addition my daughter asked for her flowers to be put in the room for our arrival but this did not happen.

Reviewed by
Alan H

From Wantage, UK
Who stayed in June 2014

Couple

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Great location.
We had a great stay. On the whole the staff were very friendly and helpful. The location of the hotel is great although there are a lot of steps down to the beach which would be a problem if you lack mobility. The room was very comfortable although a little dated especially the bathroom. The food was very tasty with a very good choice for breakfast. There seemed to be much more choice from the menu in the bar/conservatory than in the restaurant. The conservatory has a lovely view over the bay. There was parking although this was limited.

Reviewed by
Pat P

From Uxbridge, UK
Who stayed in June 2014

Family

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Lovely hotel. Excellent value.
Friendly staff, clean rooms, fabulous breakfast! Parking was very limited. Trying to find fault.... Well the pillows were a bit too firm for me but I always have this problem in hotels which is why I usually bring my own down pillow but as we came by motorbike my husband refused to pack it!

Reviewed by
K Kellie

From UK
Who stayed in May 2014

Couple

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A little tired in places, but clean and staff helpful.
We had a room on the 3rd floor, which was in need of updating, but it was clean and spacious, and had a fab view over the bay.

Reviewed by
J Painter

From Nuneaton, UK
Who stayed in May 2014

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Great views, room & all round Hotel
This hotel made our visit to Swanage. A lovely little walk into Swanage along the beach, a very well decorated and cleaned room. Great spa, pool and gym area and In general a great hotel, can't believe the price was so low.

Reviewed by
Luke K

From UK
Who stayed in May 2014

Couple

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Bathrooms could do with being upgraded!
I felt the cost of the room for it's position in the hotel is a bit too expensive.

Reviewed by
Steve J

From Salisbury, UK
Who stayed in May 2014

Couple

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