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71% would recommend it to a friend
Worse for wear
The hotel was worse for wear needed a good refurbish it weas 5start for food and2star for hotel I think the hotel was run on a shoe string there was never any body a bout if you won't ad a drink you had to go and look for somebody I have never been to a hotel were I have to make my own bed went to the room to find the bed and bins not be done the maid had been in put towels in and never did the room went down stairs to tell them on the deck all she said sorry the maid has gone home now is there anything you won't won't be returning
Lovely hotel. We are return guests and will use it again.
A little more tuition regarding the Wine menu choices needed by staff but otherwise very good service.
A wonderful stay in a lovely location.
The hotel is an impressive house, set in beautiful grounds with lovely views across the Cotswolds.
The Atmosphere is easy, but the staff are polite and attentive. The food in the restaurant is high quality. The skill in presentation and the flavours captured are mouth-watering. We stayed in one of the executive Coach House suites. The room was like a little cottage hide away. It was away from the bustle of the hotel and was very peaceful. The fittings in the suite were lovely - classy, but not "in your face". It was clean and also had under floor central heating, so it was a very warm, comfy haven for a lovely weekend. I had a treatment in the Spa at the hotel. The staff were professional and attentive and I felt totally chilled out after my "stress buster" massage. I will be coming again with my daughter for one of their spa day packages and also might bring my Mum for her 70th birthday treat too. One thing I will say is that this is not a hotel for children - adults only, I think.
Excellent hotel with good service.
average spa hotel
This was a gift to my boyfriend for his birthday, we stay 2 nights in room 47 on arrival we where very pleased with the hotel, we stay in the orangery part of the hotel after being recommended it by my sister.
As i booked it i had high hopes for this stay and was really excited to show my partner the room i booked but was left disappointed, the room was lively a big but lack something. There was spider web on the ceiling and the TV unit had a chip on the front right hand side. Everything looked a little tired and needed a tidy. My boyfriend was also not impressed with the king sized bed as it was 2 mattresses put together and found by the morning i was slipping down the divided. Nice big shower and good for tall people, We had a terrace room which had great views but also lacked in cleanness from the winter....weeds needed pulling. Lovely to see the rabbits out
In the corridor there was a blow and plate/glasses left and took the staff 2 days to clear it...even then they left the glasses.
Spa lived up to expectation and is definitely worth a visit, we had 3 treatments and a glass of champagne and a small but fabulous plate of canapés afterwards. Recommended the twilight package
Check in was a disaster as my room was changed three times (problems with each room I was given).
In the end, I was given a 'period' room, which was dark (apparently to create the environment of a Victorian house) and the bathroom fittings were pre-historic. The menu at the restaurant had very limited veggie options (only 1) and although the food tried to be 'fine dining', I felt it was too heavy and didn't necessarily deliver on the flavours. Customer service was variable, most members of staff were extremely polite- but one of the receptionists was dismissive and stand offish. I certainly didn't feel welcome and. Often travelling in the UK and outside, this is probably my worst hotel experience of all time.
welcoming country hoiuse hotel
a welcoming country house hotel, elegant accommodation, friendly staff, great breakfast and ideal location to explore the cotswolds.
I would recommend this 100%
A very pleasant welcome and attentive service.
Our room was spacious and comfortable.
The food was well presented and the dining room staff excellent.
Wyck hill hotel
A very pleasant stay.
Would deffinatley recomend this hotel to others.
A great country getaway
Superb standards throughout, awesome hotel.
If you want to got into town though, beware, taxis are few and far between, best to have a nominated driver and spoil them when you get back.