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Reviews - Wyck Hill House Hotel and Spa

4

Wyck Hill House, A424 Burford Road, Stow on the Wold, GL54 1HY

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Customer Reviews

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Very Good

All reviews (31)

74% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • R Ridout

  • August 2014

Two nights in the Cotswolds

Hotel located in beautiful countryside and grounds, interior very comfortable, but room quite poor and in need of total refurbishment.

Shower over the bath, and as our room was for a disabled guest, (my wife and I incidentally are not) I think it would have been almost impossible to take a shower. Very poor toiletries in bathroom, no towel rails or hangers. No bottled water on arrival. Service in the restaurant for breakfast was very poor with waiters who only spoke if you spoke first. The breakfast was not good, the worst eggs we have ever had, bacon very poor quality, and all the food appeared to have been thrown on the plate, everything on top of each other. Awful. We were not once asked if would like more tea or toast and had to catch the attention of a waiter on his way past our table to the kitchen. Our room had no remote control for the TV which would had been a waste of time in any event as there was not aerial connected to the TV. We had to call reception and a remote and aerial were supplied.