Reviews - BEST WESTERN Gatehouse Hotel


799 Old Norwich Road, Ipswich, IP1 6LH

Price From 141.41 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (19)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • L Smith

  • October 2014

Classic Hotel

Friendly staff and a hotel that is in a pleasant spot

  • David Dent

  • October 2014

Very friendly and accommodating staff, food was excellent and very well presented.

Our room was adequate, but not overly spacious.

  • L Evans

  • September 2014

Nice hotel but old fashioned room

Arrived late so missed the chance to eat at the hotel, my own fault though.

The receptionist lady was absoloutely lovely on arrival and gave me a warm welcoming. I stayed in room 1 which was a double with en-suite. The room was very spacious and clean however felt old fashioned. There was a flat screen television (approx 16") but this was attached to the wall in the corner of the room quite a significant way away from the low bed making it hard to see and enjoy (I ended up using my ipad). Could not complain at all about the en-suite, very clean and had everything you would need. Breakfast was lovely and overall the staff were very polite and attentive.

  • T Thompson

  • September 2014

We only stayed one night at the end of a weeklong trip.

The hotel was exactly what we wanted --quiet, secluded, very clean and comfortable.

  • Clive Allen

  • September 2014

This hotel is perfect, great value for money.

Staff are very friendly and accommodating. Will certainly visit again.

  • Pamela E

  • August 2014

Friendly hotel but a little tired

Staff at this hotel were very welcoming and helpful.

Restaurant was excellent for dinner and breakfast. Good quality food and very nice presentation. Only criticism was room. It was clean but badly needs updating.

  • Barry W

  • August 2014

Good Value

Having read previous reviews I was a little apprehensive about the condition of the bathroom.

Yes it was small, the power shower was noisy and because there was alot of white silicon sealing the shower it might have been difficult to make it look immaculate, but saying that it was very acceptable and did not affect my view that it was good value for money.

  • h dransfield

  • June 2014


Very friendly staff, we travelled with a baby and requested a travel cot, they charge you £10 to use there's so if you have your own take it!

  • J Franklin

  • February 2014

Quaint little hotel

Situated in a handy location for the A14, this was the first time I had stayed here and found the staff to be charming and helpful.

Food was good although slight mix up on my part in that they were not ready for a wheat and gluten free breakfast. but notwithstanding that I would definitely stay there again