Reviews - West Cliff Inn


15 WEST CLIFF ROAD, Bournemouth, BH2 5EX

Price From 61.64 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (76)

68% would recommend it to a friend


Customer service


Food quality

Room quality


  • A Harding

  • May 2014


Cleanliness of room only ok at best.

Noise coming from outside and other rooms was beyond excessive.

  • R Kelly

  • May 2014

Poor service and noisy hotel

We booked for a one night stay.

The room was relatively clean and on arrival the staff were friendly. Unfortunately during our stay there were a group of gentlemen who were also staying, they stayed up drinking until the early hours needless to say we didn't get much sleep. In the morning we tried to get ready for our day, however the water would not run walm and after a few minuets of running the shower the water ran out completely.

There was no water from the sink or the shower when turned on. I rang the reception to report this to which I was abruptly told that there had been a leak and the plumber was on his way.

The gentleman I spoke to then proceeded to call me back a few minuets later and say the plumber was on his way but he couldn't say how long the water would be off for. I asked if he had any idea on a time frame as we were in a rush to leave; I was given a barrage of excuses none of which were helpful and they were all delivered in a very aggressive manner. I raised with him that the lack of running water was not acceptable, this angered him more and he closed with the statement: "it's not my fault, I didn't cause the leak, what do you want me to do about it?"

Shortly after the water came back on which makes me question if the 'leak' had even happened or if it was a poor excuse for low water pressure in the hotel.

A hotel should not offer wi-fi if it cannot deliver on this promise- we were informed during our stay that the wifi only works on the group floor.

  • Marion G

  • May 2014

Nice clean airy room

We stayed for one night.

It was lovely room , very comfortable bed. We didn't have breakfast so can't comment on that.

  • Alan R

  • May 2014

West Cliff Hotel

Friendly staff and a pleasant stay.

  • R Price

  • May 2014

Weekend Stay

A good hotel a short walking distance to the town centre, friendly staff, clean & tidy rooms.

  • bob eeles

  • April 2014

Stay at west cliff

hotel was ok.

Did everything a hotel was supposed to do

  • N Chivers

  • April 2014

Excellent value for money.

Very clean and tidy. Friendly staff.

  • Adrian Bevan

  • April 2014

Very clean hotel, friendly staff, excellent value for money and the room was modern & equiped with everything required (32" TV, tea / coffee, iron & ironing board, wardrobe with hangers etc).

The pressure on the shower was mightily impressive in the modern ensuite.

  • Steven Norton

  • April 2014

Nice relaxing weekend break

Very friendly staff and were always willing to help

The room was also of a good standard and I will definatly want to stay hear agen

  • m saleem

  • April 2014

Great Weekend

After reading other reviews i decide to book westcliff inn and was not dissapointed.

Couple of things i would suggest to the hotelier are. THE BREAKFAST WAS GOOD BUT SERVED COLD. THEY DO NOT PROVIDE SHOWER GEL OR HAIR SHAMPOO. This is the first time i have come across that. But i will stay there again.Value for money and the staff are very helpful.