Reviews - West Cliff Inn


15 WEST CLIFF ROAD, Bournemouth, BH2 5EX

Price From 73.12 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (69)

70% would recommend it to a friend


Customer service


Food quality

Room quality


  • nicholas tysoe

  • June 2014


While the room itself was rather small,barely enough room for 2 people to pass each other without one sitting on bed,it was clean and well only complaint would be the noise from the room aboves very squeaky floorboards .

Also the noise from the corridors door being opened and closed made it sound like it was our bedroom door being must also be said,as a single parent to 2 young children (not with me on this occasion) I am a light sleeper.

  • b johnson

  • June 2014

We had a lovely stay room was clean and receptionist was helpful,shame they did not do evening meal

  • Bryan C

  • June 2014

Excellent Value

Clean Friendly Comfortable

  • James G

  • June 2014

although the room was small, it was sufficient for our needs, and we found the hotel very quite at night, and within a short distance to the town centre and beach front.

  • a baker

  • June 2014

Not an experience I'd ever want to repeat !.

A warning to anybody thinking of booking a stay here avoid this hotel at all costs . The room was tired and dirty and we had the previous guests underware left in our room , when we complained we were accused of being rude to the receptionist , the owner is both rude and a bully . There are many bad reports about this hotel and indeed the manager I only wish I'd read some before we booked and saved ourselves a thoroughly unpleasant experiece , I can not stress strongly enough to anybody how bad this hotel and manager are .

  • Julita K

  • June 2014

good customer service but very poor cleanness

2 spare pillows in the wordrobe but no pillow cases for them.

Reject linen on the bed. Shower, sink, floor in the bathroom, soap holder, cutlery and crockery were dirty. Window frames cleaning should be consider. Terrible decor.

  • D Walker

  • June 2014

Well located hotel, very friendly staff but the standard of room cleanliness had a lot to be desired.

  • C Silson

  • June 2014

Would highly recommend this hotel, at the price we paid we were not expecting much but the hotel was clean and comfy.

The staff were always happy to help and would go out of their way to make sure our stay was the best it could be. When we arrived at the hotel the receptionist even rung the phone in the room just to check everything was alright.

  • J Bovell

  • May 2014

Booked an 'economy' room, was a bit disappointed with size, staff were very accommodating by upgrading us to a standard room for a small charge

  • sarah foster

  • May 2014

The room was clean and tidy

We had a lovely stay the staff were really helpful and friendly, the hotel is nicely situated for the beach and centre.