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87% would recommend it to a friend
An excellent place to stay for a relaxing weekend and very handily placed to explore the area
We had a lovely time.
Room was clean. Bed was comfy. Good customer services. My children enjoyed every bit of it and did not want us to leave. We wil be back next time.
Excellent customer service
We arrived early and were really pleased they found a room for us to check in to so we could get ready for a wedding we were attending.
Spotless, spacious room, excellent lesisure facilities, fabulous breakfast and very accommodating staff.
Will definitely return.
a very enjoyable stay and value for money.
the only criticism was that the mattress was not comfy and very noisy but all good apart from that.
Excellent hotel with great rooms but why pay for parking!!!
We stayed one night at the East Midlands Hilton on Friday and were really impressed with our room.
We had received an email a few days earlier offering a Deluxe Room Upgrade for £15 and we are pleased we took up this offer. The room was spacious, clean and well furnished and on arrival we had two bottles of water (still and sparkling) as well as a small bottle of wine, nuts and jelly beans waiting on the dresser - fantastic for the evening nibble whilst watching TV. Breakfast was good and tasty with a great selection as you would expect from Hilton and check out was a breeze. The only let down was the £5 overnight parking charge which really should be waived for staying guests. Overall a 8 out for 10 for the East Midlands Hilton.
No evening meal offered
Disappointed to find we could only have pizza, burger or steak to eat.
We are used to other Hilton Hotels having a resturant that offered three course meals in the evening. We were also extrermely flabbergasted that the staff even told us that the pizza was frozen and were not home made!!!!
Comments on a 1 night stay
I was disappointed to discover when arriving we had to pay to park the car despite being an overnight guest.
£5.00 discounted charge.
The drinks were expensive, approx £9.00 for a glass of wine and so was the food, approx £16.00 for a medium sized standard pizza.
The Reception service was very good and the bar staff were also good.
I will either look for somewhere else in future or drive straight to the airport.
Lovely clean room, great food in the restaurant and really good leisure facilities.
Made a nice short break.
Well pleased with all aspects of hotel and service, nothing too much trouble and people very pleasant, would stay again and recommend to others.