83% would recommend it to a friend
I have stayed at this hotel now 2 years running as part of my Download Festival Package and have already booked for next year.
The breakfast is well worth the stay. Sets you up for the rest of the day.
Booked last minute Hilton East Midlands Airport in order to attend event at Motorpoint Arena in Nottingham.
Really easy to get to from motorway and easy access to Nottingham. Really spacious family room, not the 'cram a camp bed into a tiny space' that some hotels provide. Excellent breakfast and nice little pool that we used after we had checked out. Reception staff were lovely, giving us a 'spare' key so that we could use the pool without any problems. Really friendly staff all round. Am planning on booking this hotel again later in the year and would also now consider flights from East Midlands airport knowing this is so accessible and provides airport parking.
Reception and restaurant staff were excellent.
Unfortunately the stay was let down by the leisure pool attendant who was very rude and made us feel very uncomfortable .
Very Good Customer Service, Quality of Food and Ambience.
Was happy with everything apart from the bed.
It was just a double bed, it would have been much better for the size of the room to at least have a queen size or a king size bed. The mattress was not the most comfortable either.
Make it Right
Friendly staff, excellent room, clean, well organised and good leisure facilities.
good size pool and nice sauna, steam room and jacuzzi. breakfast chef was great with the kids and made them pancakes even though not on the menu. Lovely selection of breakfast food and kids ate free. Definitely would stay again
An excellent place to stay for a relaxing weekend and very handily placed to explore the area
We had a lovely time.
Room was clean. Bed was comfy. Good customer services. My children enjoyed every bit of it and did not want us to leave. We wil be back next time.
Excellent customer service
We arrived early and were really pleased they found a room for us to check in to so we could get ready for a wedding we were attending.
Spotless, spacious room, excellent lesisure facilities, fabulous breakfast and very accommodating staff.
Will definitely return.
a very enjoyable stay and value for money.
the only criticism was that the mattress was not comfy and very noisy but all good apart from that.