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Reviews - Tophams Hotel

4Self Classified Town House Hotel Ratings explained
24-32 EBURY STREET , LONDON, SW1W 0LU
Originally a nineteenth century town house located in the heart of Belgravia, the hotel is renowned for its old-world charm and modern luxury.

All 48 guest bedrooms are tastefully decorated and ensure the ultimate in comfort and relaxation. If you are looking for a traditional yet modern English hotel experience, this is the place for you.

The Tophams Hotel enjoys an ideal location close to Buckingham Palace with Knightsbridge, the West End, and numerous shops and restaurants just a short walk away. The underground network, the bus terminal and all major airports are also easily accessible making this refurbished establishment an ideal starting point from which to discover the bustling city.

SPA will be closed on 24th 25th 26th Dec 14 and 1st Jan 15

Bar & Grill
Xmas Eve. 7am – 10.30 Breakfast, 12.30 – 22.00 ala carte ( also serving Festive Period Menu as an option )
Xmas Day. 7.30am – 11am Breakfast only. Closed the rest of the Day.
Boxing Day. 7.30am – 11am Breakfast, 12.30 – 22.00 ala Carte (also serving Festive Period Menu as an option )
New Years Eve. 7am – 10.30 Breakfast, 12.30 – 22.00 ala carte. Close at 11pm
New Years Day. 7.30am – 2pm Brunch ( Breakfast, Sandwiches and Favourites Menu ), 2pm – 22.00 ala Carte.
Our Festive Period Menu will be available as a dining option from Sunday 21st December as opposed to the Daily Pre- Fixe

Fitness Club
Monday 22nd Dec 6:30am – 10pm
Tuesday 23rd Dec 6:30am – 10pm
Wednesday 24th Dec 6:30am – 5pm
Thursday 25th Dec 8am -12pm
Friday 26th Dec 8am – 5pm
Saturday 27th Dec 8am – 8pm
Sunday 28th Dec 8am – 8pm
Monday 29th Dec 6:30am – 10pm
Tuesday 30th Dec 6:30am – 10pm
Wednesday 31st Dec 6:30am – 5pm
Thursday 1st Jan 8am – 8pm

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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 145 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
48% recommended this accommodation to a friend 51% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Awesome
Value for money perfect

Reviewed by
J SAMVURA

From MANCHESTER, UK
Who stayed in November 2014

Travelling alone

  • Customer service
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Modern tidy hotel accommodation. Well priced for London, good location.
The hotel has a nice - higher end modern feel to it.
Lobby & dining room are nice places to be.
3rd Floor room (303) was on the whole quite clean, large room space & modern feel.
Good comfy bed - and a quiet room so no complaints.
Half stairs down to bathroom with toilet, basin & bath, plus a separate shower room opposite the bathroom.
Breakfast was continental, juice, coffee, cereal & pastries included in the room price - fills a spot.
Fast service, however struggled understanding what the staff were asking for breakfast choices.

Reviewed by
D Heath

From Manchester, UK
Who stayed in November 2014

Travelling alone

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Reasonable hotel
A reasonable hotel with a good location near Victoria. A good room, though it was very much let down by the shower being broken [this should clearly have been obvious to the hotel, literally a broken shower cord]; it was only a tap/mixer shower linked to bath taps anyway, which isn't great. The TV also wasn't working properly, no main news channel etc.
Also, quite a few narrow stairs [via a corridor with further stairs] to the last floor - the lift only went part way up the hotel. So - okay accommodation, needs some improvement, would recommend with provisos [check the shower and facilities, don't go above 3rd floor].

Reviewed by
Bill L

From , UK
Who stayed in October 2014

Travelling alone

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Real character
A delightful place to stay, well located with a real air of Belgravia.

Reviewed by
Peter H

From UK
Who stayed in October 2014

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Overnight stay in London
The hotel was situated in an ideal location in Belgravia. The hotel itself looked like it could do with some refurbishment. The room was small but perfectly clean although lacking in a few small details, no bath mat, no milk or sugar in the tea facility - just minor things that did not spoil our stay. The restaurant was a disappointment, when we ordered the and pie it came on a plate with nothing extra, straight out of the microwave with no vegetables, for this we were charged £32. The receptionist could not have been more helpful and pleasant, she provided us with sandwiches and hot drinks at very little notice late at night.

Reviewed by
K M

From , England
Who stayed in September 2014

Couple

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Poor experience
The website is completely misleading, I was given a single bed in the back of the building with a shared toilet. Awful, complained and they did nothing. Never again

Reviewed by
Jamison n

From UK
Who stayed in September 2014

Travelling alone

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Perfect for weekend break!
Stayed the weekend for a break away and was very happy with the accommodation. Hotel was clean, friendly and welcoming. Would highly recommend and would definitely stay here again.

Reviewed by
Caroline B

From UK
Who stayed in September 2014

Couple

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A short stay in London
Excellent location. Friendly and helpful staff. Had booked twin bedded room - got room with double and single bed, so floor space very limited. Good value continental breakfast. Would have liked pot of coffee!

Reviewed by
E Blair

From Anstruther, UK
Who stayed in September 2014

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Avoid
I arrived at the Topham Hotel at approx 19:30 tonight to be told that the room booked was not available. I was shown to a room along the road at 50 Ebury Street which is the Eaton Square Hotel. The room is not as advertised, there is no internet, no climate control and the room is grubby.
The shower is grimey and to be honest the room advertised on your website is NOT the room provided. I know the contract is between the hotel and I but I would not be staying here except for your website.
I spoke to the manager in the morning who advised he would provide a full refund that afternoon.

Reviewed by
Pat A

From Crewe, UK
Who stayed in September 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Stylish small room in great location.
I stayed in room 4 on the ground floor & although it faced the road, it was very quiet. The hotel has been refurbished fairly recently in a stylish modern fashion but the woodwork has become very scuffed and there are several stains on the carpet; the lampshade in my room needed replacing as had a huge watermark. The owners need to lift their game and maintain this otherwise charming little hotel properly and sack the present cleaners who obviously can't/won't see marks on walls etc. The bed was comfortable and the stone bathroom was lovely. This is a no-frills hotel so no bathrobe, shower cap, toothbrush. The staff were pleasant especially in the dining room. Strongly recommend guests have breakfast elsewhere as it is dire.

Reviewed by
D Rosey

From Salisbury, UK
Who stayed in September 2014

Travelling alone

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All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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