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93% would recommend it to a friend
tom and linda
reception staff very friendly with the brasserie staff being excellent in both service and politeness, food served was of very high standard.
room was a bit small but clean and a comfy bed of queen size. breakfast was ok but not hot enough, the reception on entering the dinning room for breakfast was rather frosty with staff showing no interest in the comfort or service of the dinners. good car parking facilities.
Very pleased with the choice
The room was surprisingly big (much bigger than the description lead us to expect).
The most unusual factor was that it had 2 chairs as well as the desk chair - excellent. The food in the restaurant, where we eat both nights, was very good. One evening we had the very good value early evening meal & the other we chose from the main menu, which we enjoyed our choice. The only downside was the breakfast, when the croissants were almost inedible the 1st day so I avoided them the 2nd day. I do prefer a pot of coffee rather than getting it from a machine but that is choice
lovely and central
Lovely hotel amazing food and customer service central location for Liverpool City
Very good clean hotel,5minutes walk from Lime St .Buffet breakfasts excellent.We had one meal in castaway bar which was lovely.We will definatly stay here again.
Very enjoyable stay.
Staff we're very helpful and very pleasant. My partner is gluten free and this posed no problem.
Great hotel with lovely staff.
We have stayed several times.
Always a pleasure to stay here.
Value for Money
This hotel was excellent and full value for money.
Great location, Helpful Staff, Clean, Tidy, and a very good breakfast which would last you for the day. Good location and the free parking is a major plus for a hotel these days. Free wifi so all in all this hotel group do their very best for the customer and do not rip people off.
grand national experience
One off weekend at the grand national with a brilliant hotel adding to the whole Liverpool experience fantastic location ,great food ,lovely & clean ,great service highly recommended will recommend & go back again many thanks from two happy brummies
Upon arrival I was up graded to the executive suite.
Champagne breakfast... That a slept through but I'm sure it was lively.