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Reviews - House of Fisher Reading @ City Wall House

4Diklasifikasi Sendiri Pangsapuri Perkhidmatan Ratings explained
26 West Street , Reading, RG1 1TZ
High specification, fully furnished business apartments in the heart of the town centre with easy access to railway and transport links. Comfortable, contemporary accommodation centrally located for your utmost convenience. Apartment is appointed with all expected modern conveniences including broadband connectivity. The smarter alternative to hotels!

No car park available.
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Overall score Guest rating scores since June 2013 Customer recommendation
Guest Reviews Based on 3 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
75% recommended this accommodation to a friend 75% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

HoF Studio Room
Well equipped studio apartment for 1 person or couple - with good TV, bottle opener, enough kitchen equipment (washing m/c, dishwasher etc ) and cloths/towels. Very comfortable bed and leather sofa and chair. Hob possibly slightly old fashioned.
It hits exactly the right spot for me - if it were fancier it would cost a lot more and if it were less well equipped it would be uncomfortable. It's probably more suited for working person but also fine for couple on city break.

Reviewed by
David B

From UK
Who stayed in February 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Nice room, just needed a mop
Room was well furnished and quiet. Staff were helpful. Kitchen and bathroom were clean. Only a shame that on arrival none of the floors in my room had not been mopped recently. All were slightly sticky with others' shoe prints visable on the tiles.

ManagementResponse

Thank you very much for taking the time to leave your comment after staying with us at City Wall House, for us guest feedback is very important so we can monitor the level of satisfaction as we take proud in our service and facilities. We are glad to hear that we met your expectations with the friendliness of our staff and the general atmosphere of the apartment. Unfortunately, on this occasion our cleanliness did not meet our high expectations. On investigation with our Housekeeping team it transpires that too much detergent was used in mopping the floor, leaving the sticky residue. We are addressing this with additional training to our housekeeping team. We look forward to welcoming you back to Reading in the near future. House of Fisher Guest Services Team.

Reviewed by
B Hall

From UK
Who stayed in February 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great overnight stay
Bit expensive but actually good standard accommodation .would use again . Nice attention to detail .parking a little difficult to fathom out but got it in the end .

Reviewed by
s jones

From Deal, UK
Who stayed in June 2013

Family with young children

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