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100% would recommend it to a friend
5* service with a smile
It would be hard to fault this hotel on any level.
Despite every room being booked, and every table in the place booked for dinner, there was always plenty of willing, smiley staff to help and serve. Everything exuded modern luxury.
This hotel is in a marvellous position, near town all rooms overlook estuary.
Lovely big and modern clean rooms. Food excellent we tried breakfast lunch and dinner all great choice and good quality local produce used. Lovely friendly staff made very welcome. Great walks just a take small ferry ride from hotel. Free parking.
Very enjoyable stay, lovely hotel and staff
Fabulous time at our favourite areas of South coast
Good hotel. Almost great!
There is lots good about this hotel.
Great location, big clean light rooms, good service. The welcome was very old school - porter taking us up to the room. Really polite staff. There was just a few things that dropped it from excellent to merely good - the spa was open to the public so not only do you compete for treatments but also if the spa is busy you may not even be able to use the pool/sauna when you want. we requested a late check out and then we were called 5 times to push us out. but then, pet hate, the breakfast served up some rancid pre cooked microwaved bacon. for this kind of money and this star it's not really good enough. But, having said that I left a note about the bacon and received an email apology the next day. So perhaps the hotel is on it's way to be excellent. The above is picky mind. generally speaking I would recommend this hotel
Fabulous hotel, food good, room amazing, Spa fantastic
My husband and I came here for a long weekend as it was his birthday.
What a fabulous place. To be honest I was a little worried as to what I had booked when the sat nav took us through a housing estate, but when we reached the actual site it was a lovely surprise. Directly on the river Stour, and with all the rooms having river frontage, it is a delight. In the room there is always something to watch, from the floor to ceiling windows, from swans and ducks to cormorants fishing, the little ferry going to and fro to the other bank and passing boats, all adding to the relaxing scene. The staff, without exception were helpful and welcoming. We were shown to our room by the most obliging Alan, who actually took time to explain the hotels facilities etc. In many other hotels we have been to we were just given the key and pointed in the general direction of the room, but here it was a pleasure to have baggage taken and to be shown to the accommodation with the personal touch. Much appreciated and a great start to the weekend. As I mentioned before, the staff from reception to the bar and the restaurant were very efficient and service was with a smile. We had a great stay, nice people, great room, kingsize bed, duvet (no blankets..hooray) spa, fab food and lovely surroundings. A bit expensive, but a complete treat. Well done C.C. hotel.
Lovely location by the river. Modern bright clean rooms with very good facilities. Great food.
Very bright large rooms overlooking river.
Comfortable king beds. Excellent bistro style menu. Lots of choice. Very good quality. Excellent service. Overall great short stay hotel.
Very pleasant stay.
Nice surroundings and atmosphere.