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89% would recommend it to a friend
The best hotel customer service I've ever experienced
Roomzzz clearly put a lot of effort into recruiting the right staff and maintaining high levels of customer service.
Whatever their tricks are, its definitely working. I spoke with five reception staff over my three night stay, and each one was extremely friendly and helpful. Nothing was too much to ask, and they went out of their way to think about the experience from the customers point of view. Fabulous studio apartment type room, pleasantly surprised and it had everything you need, including a corkscrew. Really good value for money, you could easily pay more for just a standard hotel room bed n bathroom.
LATE LAST MINUTE ROOM
I needed a room late at night in Leeds with most hotels full.
Found a room in Roomzzz or more accurately a small apartment with double bed, small lounge area and a well equipped kitchen. The room was very clean and I was only sorry I was only staying for one night. This is a great option if you are looking for flexibility and you are fed up with the standard hotel room. The staff are very friendly and it gives great value for money.Try it, you will not be disappointed
Spacious and affordable.
Nice room, good quality for money!
Very nice room with everything you could need.
Only a short walk into town. Staff very helpful.
It is a good accommodation with most of the facilities, clean and cooperative staff.
Breakfast can be improved. I recommend as value for money.
would definnitely come back or try other roomzzzz!
great location to where we were, big room, good facilities, complimentary breakfast!
First time I stayed at a ROOMZZZ apartment hotel.
Very good value and all I needed in the apartment,
Roomz Leeds City West
Very impressed with the apartment and high quality of customer service.
Good location. Really enjoyed our stay - much better than a hotel!
Good location close to train station and city centre
This aparthotel is just locate outside Leeds City Centre and 10 minutes from Leeds Central Station.
Our studio is okay, but it was a bit loud as the wind blow towards the windows which have a small hole blocked by a few duck tape. There is not enough chair in the room for two of us. And the choice of breakfast is fairly limited. Otherwise everything else is very good and it is nice to have free quality coffee and tea 24/7.
great customer service from guys on reception.
So friendly, easy to get along with and friendly. Can't think of anything to improve, great job guys.