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73% would recommend it to a friend
The White Hart Hotel by Marstons Inns
Breakfast service very slow
Just the job
Stayed here once before and was not let down again.
Check in was good , my room was nicely furnished only slight downside was the small shower . The beer and food was discounted before 8pm . Breakfast was fine , had to ask for a few things but a large group of hungry builders had just been through the buffet etc . On another note I like the huge car park as I have a large van which helps .
My stay at the White Hart
Overall it was good value for money, I was a bit surprised when a member of staff knocked on my door and asked me to move rooms as someone was already staying in the room I had been given.
I had to convince the staff member that the room had been empty before I arrived?
room very small for a double.
nowhere to put clothes or case. very clean.
Some Like It Hot
The Room was very hot, difficult to open windows without traffic noise.
beautifuly decorated bedroom
The room was clean, stylish and well equipped.
Unfortunately the windows were painted shut and it was a very hot day.
The website does not state that the bar below plays music till 2am on a Saturday. If you think you will get a good night's sleep then think again, it's incredibly loud.
Breakfast was cooked well with attentive service.
Lovely staff, good food but let down on room quality.
What a shame!.
We arrived on a really hot day and were given a room on the second floor. As we opened the door the heat blasted out. We immediately tried to open the windows but found they were fixed. Management explained it was due to fire and safety regulations as the windows opened onto a fire escape. After a discussion we were eventually given another room which did prove to be noisy being as it faced onto the main road but was more comfortable. The staff are really lovely and helpful and you couldn't help feeling sorry for them as I am sure other people must have complained regarding the hot rooms as they had hastily purchased a batch of fans from Argos. The food was really good and reasonably priced. Would have been a lovely stay had it not been for the bad start.
A friendly, comfortable and convenient venue for me while I was attending an event at Rowley Mile Conference Centre
Ample car parking, lovely we come, just happened to mention wedding anniversary and received complimentary bottle of champagne.
Staff really helpful, clean and tidy, and good band on downstairs. Would recommend to anybody who wants a lively night out in Newmarket.
Good hotel in a good location
Second stay at the same hotel in exactly the same room.
Staff are always very helpful. Bonus of eating at the hotel is you get 20% off your food bill. Excellent location for the racing at Newmarket and Newmarket Open Day - will definitely be staying again