Reviews - Holiday Inn Express CHESTER - RACECOURSE


The Racecourse,New Crane Street, Chester, CH1 2LY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (91)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • Caron R

  • March 2014

Hi..over all a very nice place..

the bed was not too good as the matress was quite uncomfortable unfortunately.The door card didnt work most times but assistance was at hand. The Breakfast was lovely and the lady attending was very pleasant.

  • Ian W

  • March 2014

Peace and Relaxation!

Unfortunately the room had adjoining doors to the next room which meant when they had visitors at 3:30am all the laughing and talking meant no sleep for us.

The night porter was ineffective is silencing the noise which went on unto 4:30am.

  • Clare E

  • February 2014

Was nice clean hotel.only thing they could do with having more hot choice for breakfast.there was only beans.scrambled eggs and sausage,which were cold.the staff were very helpful and friendly.

  • m sutton

  • February 2014

weekend Away

Very enjoyable stay

  • S Liptrot

  • January 2014

Chester Hotel

excellent location and room facilities were good.

Breakfast was poor in terms of being cold and also not restocked frequently enough.

  • Janet R

  • January 2014

Convenient location, easy parking, pleasant staff, comfortable room

  • R Kempster

  • January 2014

Great location for a night in chester

  • r lamb

  • January 2014

great place to stay in chester

this is the second time I have stayed here, great position, just a couple of minute to the city centre

and good value nice friendly staff would recommend this hotel

  • mary h

  • January 2014

value for money

the room was spotless with nice towels and bed linen, although breakfast was basic, the value for money is superb with excellent location if you are looking for a 5 star hotel, then this isn't for you but expect to pay treble the price of this value for money central hotel.

  • Amy M

  • January 2014

Great Stay

Lovely room, clean and modern.

staff were really friendly