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73% would recommend it to a friend
Do not stay here! Very dated, poor rooms, strange smell all over hotel & well over priced.
After staying in a number of hotels over the last few weeks, while on business in liverpool I booked into the Best Western Feathers for 1 night.
Initially I was directed to the wrong car park by the receptionist which cost me around half an hour & extra money to rectify. After checking in and climbing the 4 flights of stairs (no lifts) to my superior room, I noticed a peculiar fusty/damp smell all through the hotel. On entering the room it was obvious this was a very poor imitation of a superior room - very small, tiny bathroom with shower door opening onto the toilet & one small window which was frosted & letting in very little natural light. TV had very poor reception with no BBC channels, light not working over sink in bathroom & no hot water. this resulted in me boiling the kettle for a shave and abandoning a shower & going for a sink based strip wash instead. On checking out the following morning I was offered a complimentary breakfast (which I had already eaten & payed for!) & then waiting around 15 minutes in the car park for another vehicle which was blocking me in to be moved by the staff (& returning to reception twice before this was granted).
Not bad night stay
There was no window curtain or blind in room bathroom of Nautical 11, building windows opposite could see through above the frosted glass lower window and see into bath and shower.
Room was a bit noisey due to traffic in road outside and windows being only single glazed. Hence reason for low mark for quality of room.
BEST WESTERN Feathers Liverpool Hotel
Ideal situation for our sons graduation 2 minutes away and a nice walk to the docks, would definitely stay there again.
Staff were all polite and helpful.
Room was small, bed uncomfortable and squeaked at every movement.Shower was easy to use and worked well. Food was lovely, when ordered from bar. Breakfast also had plenty on offer. Hotel needs a refurbishment , but apart from cosmetics hotel is good!!
My Sons Graduation
Mine & my sons stay was very pleasant, our room was clean & tidy, although the Hotel car parking isnt brilliant.
Our breakfast was very nice, with very friendly staff & a large choice of food. Would certainly go back.
Made to feel very welcome despite late evening arrival.
Very convenient for University and city centre. Room comfortable
Good quality with excellent pricing
Very good hotel in a excellent location close to all amenities you would require including Lime Street Station.
Liverpool has some superb architecture which hopefully they appreciate and retain. The facilities in the hotel are very good with the only exception being the TV in the room which had poor reception on some channels. The inclusive breakfast was noteworthy, well prepared and presented with a good choice of either hot or cold food, even though I do not normally partake of hotel breakfasts, on this occasion I was REALLY pleased I did. At the price you could not wish for anything better or better located, In short well done all round.
The Feathers Hotel Liverpool
We arrived around 9 pm so missed the main meal, the 24 hour menu was very poor so we had to go out to find a local chip shop!
Good service - shame about the building
I hope Best Western has plans to upgrade this hotel.
Decor, carpets etc are in a sad state and I would not recommend this to anyone
The room was very dark, creating a depressive atmosphere, the light was constantly on due to this.
The window was very small and made the room very dark with the opaque glass.