Reviews - BEST WESTERN Willow Bank Hotel


340 Wilmslow Road, Manchester, M14 6AF

Price From 192.25 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (73)

82% would recommend it to a friend


Customer service


Food quality

Room quality


  • June W

  • January 2016

Unexpected trip

Due to cancellations on the trains had an unexpected trip to Manchester.

We had stayed in the Willow Bank previously and found it very good value for money. Main plus points for us are: comfortable, clean room, ample onsite parking, very good bus service into town, good restaurant (didn't use it this time) and several reasonable eateries in the area.

  • Richard J

  • December 2015

BEST WESTERN Willow Bank Hotel


First day breakfast was very good second day all the hot food was STONE cold ???

  • J Williams

  • December 2015

Friendly hotel

Lovely , friendly staff - the room was clean.

The reason for the lower score was the lumpiness of the bed- there were springs sticking out, definitely time for a mattress change and the toilet flush was sporadic at best. The breakfast was very good, we also had an excellent evening meal. Overall, despite the shortcomings would definitely stay again as the value was so good.

  • Katherine U

  • November 2015

Good value for a short stay

  • A Clarke

  • October 2015


This hotel was clean and tidy the room was made up nicely and had no bother so it was a nice treat

  • David Tennant

  • October 2015

See ratings

  • mark m

  • October 2015

BEST WESTERN Willow Bank Hotel

first class hotel

  • A Brooke

  • August 2015


There are a few steps up to reception, and room numbers are a bit confusing, but this place is well worth the initial climb and search.

The staff and room were excellent, location great, parking and access to the city using transport very easy, breakfast near perfect. A very enjoyable overnight stay.

  • stuart q

  • August 2015

BEST WESTERN Willow Bank Hotel

Good Location

  • Craig H

  • July 2015

Excellent service

I stayed the night and had a most enjoyable experience.

Customer service was A1. The team are a credit to the management.