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59% would recommend it to a friend
Spacious room, clean and comfortable
2 miles away from city centre, open and quite place friendly service
The rooms were clean and tidy only a minor note the soap dish in the bathroom was loose, staff friendly and food good.
Grounds and gardens are far more impressive than the interior
Staff are lovely, very friendly and welcoming.
However, the rooms are unloved, dated and very poor quality. Both of the bath taps were broken, the shower was either cold or scalding hot, most of the lights in the room didn't work, smelt mouldy and when stood in the bath to take a shower, the bath dipped. Never staying there again. SO not recommended.
Just because you've booked and got conformation does not guarantee your rooms.
I booked to say, got my conformation then days later had a phone call to tell me they were over booked and could not honor my reservation.
The staff had contacted other hotels in the area and could book us in elsewhere but it would cost an extra £50 per person. Thank you Knowsley holiday inn for coming to my rescue.
Hotel was very tired looking, quite a few bulbs in the room were out - staff helpful and friendly.
value for money, set in lovely grounds
No internet available in room.
you get what you pay for!
My single room was clean but shabby and tired.it did not have a wardrobe but a hanging rail without any hangers.
Shower controls came off in my hand and i had no curtain but blinds which proved so draughty i slept in a big jumper. my tea facilities-the teaspoon resembled drug paraphernalia as it was old and bent in three places-hardly the image you'd want to project if you ran the hotel. seagulls woke me up but that wasnt there fault. bed was comfy and room was cheap at £35
i made my comments known at the desk as i left.
Good business hotel
Was very happy with the stay, only 1 night but perfect for business trips and reasonably priced