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Reviews - DoubleTree by Hilton Hotel Cambridge

4AA Assessed Hotel Ratings explained
Granta Place Mill Lane, Cambridge, CB2 1RT
Situated on the banks of the River Cam, DoubleTree by Hilton Cambridge hotel offers picturesque views and is only a few minutes walk to the town. Keep fit in the LivingWell Health Club, take a dip in the pool or enjoy a cocktail at the Twist Bar. Hold a meeting in one of 8 stylish function rooms.
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Overall score Guest rating scores since August 2013 Customer recommendation
Guest Reviews Based on 5 reviews
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  • Family friendly
91% recommended this accommodation to a friend 90% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely hotel
Stayed in the penthouse and whilst it was lovely, the outside let it down, also slightly dated

Reviewed by
J McDonald

From Haverhill, UK
Who stayed in February 2015

Couple

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I stayed at the Hilton Doubletree Cambridge for 1 night as part of a weekend away. Upon arriving at the hotel I was extremely disappointed to be told that it would cost £19.50 to park my car in the hotel car park for the night and that there was no discount available for hotel residents. I was also extremely disappointed to find that, having paid for a room, which I considered to be expensive in comparison to other hotels that I regularly stay in on business, free wi-fi was not included and that I was expected to pay £12-15 for this. I complanied to Reception about the wi-fi cost and was immediately given a code for free wi-fi. Given the cost of the accommodation and the cost of additional extras I at least think wi-fi should be provided free of charge, as it is now in many other hotels. I also think there should be discount available on parking for hotel residents. I left feeling that extracting the maximum amount of money from guests was the priority rather than providing excellent customer service.

Reviewed by
J Kent

From Bath, UK
Who stayed in November 2014

Group of women

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Perfectly located
Ideal spot, friendly helpful staff, peaceful enjoyable stay for a short break we needed

Reviewed by
stephen w

From London, UK
Who stayed in April 2014

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memorable stay in Cambridge
Lovely small hotel right in the centre of the town. Room very comfortable and hotel atmosphere was very relaxing even though we arrived on Christmas day.very relaxing.

Reviewed by
Geraldine F

From England
Who stayed in December 2013

Family

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  • Family friendly

personnel très sympathique, petit déjeuner excellent, très bel environnement près de la River Cam.

Reviewed by
Jean-Marc D

From la madeleine, France
Who stayed in August 2013

Family

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