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Reviews - Manor House Hotel & Spa


Front Street West Auckland, Durham, DL14 9HW

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (37)

76% would recommend it to a friend


Customer service

Food quality

Room quality


  • M Grainger

  • August 2014


Staying away on your own for business purposes needs a certain type of hotel.

This is absolutely ideal. Quiet, well maintained and excellent value for money. Pleasant surroundings, very relaxing and a good gym to boot. My new regular place to stay in the north east!

  • P Thomson

  • August 2014

Relaxing Stay

Loved the pool/sauna/steam room/jacuzzi.

Really nice facilities. Also had dinner in the restaurant, which was lovely. Good wine list with reasonable prices. No draught real ale which was a big disappointment to my husband. Also, the hotel's a bit of a maze - more signage needed. However, the staff were very friendly and helpful. Really lovely place and as we booked on Late Rooms it wasn't too expensive.

  • Gillian M

  • July 2014

We arrived very late at night but someone was there waiting for us and checked in with the minimum of fuss.

Lovely grounds and very quiet so able to sleep with windows open. Lovely breakfast wit excellent service.

  • S Galbraith

  • June 2014

Manor House hotel

Warm & stuffy room Shower very poor, complained after 1st change by Wednesday despite being assured maintenance would visit.

Left on Thursday morning & stayed at a B&B on the Thursday night instead. Very doubtful I would return despite being local to office.

  • V Carr

  • June 2014

Bank Holiday Break

Beautiful room in historic building.

Good spa, good food, good service.

  • James Makepeace

  • June 2014

Exactly what was promised

An excellent, reasonably priced hotel.

Very good service throughout our stay. Friendly, approachable staff, who work hard to make sure you get an excellent experience, in lovely surroundings. Would definitely recommend, and will be staying again. Many thanks for an enjoyable visit.

  • C Neill

  • May 2014

Lovely but a little dated X

My boyfriend and I stayed here for the first bank holiday in May.

It wasn't bad priced (£95 for b & b) & full use of pool etc. Hotel is an old building so walls/floors wax were a little dated which was expected. Room decent, lovely bed. Disappointed with bathroom as advertised on their website as better than it was. Our 4 poster bedroom had a separate bathroom which was basic and had the tiniest window with no view (being picky as this didn't effect us but expected different) food ok and prices average.