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89% would recommend it to a friend
An awesome location.
Warm, friendly and informative welcoming. Room was most comfortable. Everything we wanted to see and more was within walking distance. What a little gem!
Great location and room was okay.
Good breakfasts. Found front desk staff bet nice and very helpful. Swimming pool and changing rooms could fo with a freshen up.
Staff were lovely, everyone of them! Rooms lovely and clean.
Customer service at this hotel is fantastic, one of our party fell ill and couldn't make it to the hotel.
The charge for the additional person was then dropped - not many other hotels would have done this at such short notice.
Crowne Plaza LIVERPOOL CITY CENTRE
Brighter lighting was the only fault.
not worth the money
crown plaza are riding on their name, the beds in the room where terrible, my partner didnt sleep all night, the spa was an absolute disgrase with gaping holes around the edge of the pool, very slippy floors, and the locker room was unusable, i had to leave my wallet and valuebles in the reception till, i would have been extremely unhappy if i had paid the Satuirday rate for this place, i wouldnt stay here again
Good location with on-site parking (for a charge).
Our room was a bit tired and old fashioned and had two double beds with only one central bedside table - not much good if you have a cup of tea in bed. The carpets in the main areas were also grubby and worn.
The reception desk was glass which showed up a lack of cleaning - very dusty . Staff were very helpful, especially restaurant staff
There are lots of hotels nearer to Albert Dock which could also be considered for a visit to Liverpool.
Echo arena event
Relaxing comfortable stay
Crowne Plaza Liverpool City Centre
Very stylish hotel.
Brilliant location. Friendly staff.
Birthday /Christmas treat!
As a surprise, my husband booked the hotel for my birthday, which also happens to be on Christmas day as well, and it was perfect.
A birthday card and cake were left in my bedroom by the staff, wishing a wonderful stay and celebration. This is our second Christmas stay, and both have been great. The location is perfect for shopping, tourist attractions, and nightlife. No taxis required.