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80% would recommend it to a friend
Super Location Beautiful Decor
We had a great stay, rooms were very clean and well appointed.
The lobby, restaurant and all common areas were beautifully decorated featuring many antiques. Staff was helpful and friendly. A super deal and a fantastic stay!
This hotel is in an excellent location to Dublin City Centre.
It is just at the top of O'Connell Street therefore within walking distance to all the main tourist attractions. I had never been to Dublin before so this was ideal.
My trip was tarnished as I got my wallet stole but the hotel staff were fantastic in helping me sort everything out.
Soundproofing of room very poor and next door conversations were a distraction.
Warm welcome from friendly staff.
Room very much in need of an upgrade. Central location.
An old-fashioned comfortable friendly hotel
Our room was comfortable but lacked ventilation and therefore too warm.
The shower was within the bath, and had no handholds so slightly difficult for elderly and unsteady customers. Food - breakfast was adequate but lacked enough fruit. Dinner was satisfactory but not exceptional. Staff were friendly and helpful. Luggage storage facilities were appreciated.
bit of a let down
Booked through late rooms.
Could of had slightly cheaper through another hotel search engine, but I trust using late rooms and prefer to stick to what I know. So about the hotel... We had booked a double room at the Castle Hotel in Dublin for 3 nights. We was told by the receptionist it had come through as a twin, and that everything else was booked up. So we was forced to sleep apart for the first night (not exactly romantic but it was either that or fight between single blankets and fall down the middle gap). We was then moved into a bigger double room for the 2nd and 3rd night stay. Which was inconvenient as we couldn't unpack until then. They gave us a free drink at the bar as an apology. The new room had a broken chair, to which amused my partner watching me fall over. The curtain hoops/hooks were half pulled off. The shower plug was blocked up, so started to overflow after being left to run more then 5 minutes. And it was extremely loud with traffic and the pedestrian light crossing sounds (not sure if it's just Ireland's ones that make this specific noise, but sounds like a futuristic laser gun). All this being said the staff are really nice, especially the bar and breakfast staff. We enjoyed the food, and we had a full cooked breakfast which was included in the price. The location was also really convenient to the tour busses, restaurants, nightlife and shopping. Would I stay there again. Probably not, since there are hundreds of others to chose from. And we could probably find better booking in advance. I am sure others would not agree with this review, but for me, my stay was a little bit of a let down...
Lovely hotel, lovely staff, unfortunately room next to smokers area . Noisy at night.
Lovely staff, lovely hotel though our room, 103.
is located feet away from the smokers area that is very very noisy and I had to complain over a two night period. Staff were considerate and did actually ask others to move on when rowdy. Again noisy due to feet away from car park as other residents coming and going at all times. I would stay again but ask for a quiet room much higher up in the building.
one night stay
Disappointed, room very stuffy, when I phoned reception to get a fan to alleviate the problem the lady informed me that they hired fans but wasn't sure if they had any left that she would check the offices and drop one to my room, I never heard another word, bad customer service.
Parking which was an annoying extra €10 was a challenge to manouver one can see why 'parking at own risk' is displayed (having said that we were happy that we could leave the car on site until we were going home after our appointments). Went to make cup of tea and the lead was too short to safely sit on the table had to boil it on the floor. Internet Wi-Fi very poor, tv channels 2 worked a further few flitted in and out. Breakfast staff were pleasant. Did not represent value for money, would be slow to recommend it.
Great location to stay in Dublin - handy for O'Connell Street.
Lovely shower room. Bedrooms could do with some updating but ideal for a short visit to the Irish capital!
Room was in need of update.
Bathroom very small and taps broken. Walls very thin. Next door very noisy.