Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
68% would recommend it to a friend
Quiet and friendly hotel
This is the 2nd valentines at the hillcrest.
The hotel is quiet not much going on but we went to relax which is what we did. The staff are very friendly and helpful. The rooms are arnt special and they bathrooms could do with a makeover, but you carnt grumble for £55. Plus the beds are so comfy and its very clean. The hotel is situated in a lovely area to. I would definately stay at the hotel again had a lovely weekend here.
Paul Arkell hotel review
Reception service was good - polite and informative.
Room was adequate clean and good value overall
Breakfast was poor value and undercooked. Bar was not staffed adequately at lunchtime. Following a 15 x minute wait to order lunch, the bar remained unstaffed, I left the Hillcrest and dined elsewhere.
Great Place, Great Staff, Will be Back!
A quiet January weekend yet all the staff were attentive, helpful and cheerful.
Breakfast and dinner were nice, hot and generous portions, the rooms are nice, a good size and comfortable. Great value :)
A typical mid range hotel that has seen better days, at least in the "superior room" I was allocated.
The tiny 20 inch television sandwiched in on the wall next to the curtains looked ridiculous and could not really be seen in most of the room. Bathroom was stained, cracked and was generally tired.
Have to say the bed was comfortable and clean, I had a good night's sleep so it could have been worse. These days I mostly look for "Inns with rooms" who generally serve gourmet pub food and often offer 5* level accommodation at a fraction of the big chain prices.
Much more than I expected
As an overnight business stay, this was excellent.
The young lady on reception was bright, cheerful and efficient. She even remembered me by name a day after I had checked in. My room was well furnished, reasonably spacious and clean. Only disappointment is the restaurant menu. I am a vegetarian, and options were limited. They were even more limited by offering a pasta dish which included anchovies (some very basic training needed on what classes as vegetarian - and it makes you lose faith in what other veggie mistakes they make). Breakfast menu is limited to full English with no veggie alternatives offered or two kinds of egg. I would certainly stay again, but know I need to eat out in the area
We stayed for our wedding night.
The room was lovely with balcony view and breakfast was great with varied selection. Just what we wanted
room was small
room was very small and so was tv
This hotel, on the whole, was pretty average.
What you pay for is what you get. The staff are mild mannered and are always glad to help you out. There was a small choice of food from the bar menu which I didn't expect considering there's a restaurant that operates within the building. Everything you'd expect to be organised in a mediocre hotel. Would more than likely stay again, if the price was right.