Reviews - Brook Mollington Banastre Hotel and Spa


Parkgate Road,Mollington, Chester, CH1 6NN

Price From 163.62 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (68)

57% would recommend it to a friend


Customer service


Food quality

Room quality


  • Pauline G

  • December 2015

lovely weekend

This hotel is ideal for a weekend break, the staff were all very welcoming and the service was first class.

  • Rob S

  • December 2015

Molly Bs

We stayed one night to go to meet family in Chester.

I upgraded to a four poster bedroom to surprise my partner and the room was well worth the upgrade. Extremely polite and suitably attentive reception staff, less than five minutes from the centre of town, yet with a feel of a country hotel and break. Spa very clean and excellent gym. Swimming pool disappointingly out of action due to pump requiring replacement. Will definatley stay again and would recommend instead of city centre hotel to make stay in beautiful city even more special.

  • Paula w

  • December 2015

Saturday night stay in Chester

The staff at the hotel where great - very friendly, helpful and accommodating.

Informative on arrival (the guy on reception had a lovely manner) the room was ok. Clean but a bit dated. Bedding was very clean. It was nice to see a variety of teas available as well as coffee. The bathroom was clean but freezing cold - too many exposed Windows and only a little towel radiator to generate any warmth. There is a very welcoming atmosphere in the hotel and it had a buzz about it.

  • Barry L

  • November 2015

Nice hotel staff great restraunt good facilities ok

Spa could do with a little t l c as the jacuzzi was out of order shower wasn't working but other than that nothing to moan about had a good break enjoyed our stay would and will return

  • Michael T

  • November 2015

4 poster excellence

Fantastic place to stay within reach of historical Chester.

The hotel was very clean and the food there was excellent. The facilities were also excellent, however at the time of our visit the jacuzzi was not working in the hotel pool.

  • Robert H

  • November 2015

Great friendly customer service

Booked as a random midweek night away, hotel was fine, room was good, staff were fantastic though.

Very friendly and welcoming, a real asset to the business.

  • M Shevlin

  • October 2015

Below expectations

Stayed for Chester marathon but found hotel to be dated.

In addition blood stain found on duvet and evening meal was tasteless with fish being dry. Maybe the food was just my choice as wife enjoyed her king prawn linguine.

  • P Brown

  • September 2015

Overall the HOtel was over priced for what it was needs a update to charge them prices.

The hotel needs a big refurbish and a good clean, The Photos of the Hotel tell a different story, I booked this for our first anniversary and was very disappointed, Food and drink very over priced.

The whole time we was in he hotel there was a awful smell inn which they told us it was the drains made in very unpleasant when we was in the pool not very clean either.

  • Tim R

  • September 2015

Nice hotel, no complaints

Room was pretty reasonable, stay was relaxing.

Breakfasts were very nice. Didn't try out the facilities though.

  • Gary Watt

  • September 2015

Birthday break.

Our stay at the Mollington was only for one night.

The staff were extremely friendly and helpful. however the room that we were given had seen better days. Very clean and comfortable but very dated, and tired looking. Hotel is in a great location and has easy access to Chester and the surrounding area. Could do with the rooms having a good refurbishment.