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58% would recommend it to a friend
dissapointing on arrival
We were dissapointed when we arrived at brook mollington.
It doesn't look like the images on the site which are very misleading unless you standing at the rear of the hotel which is unlikely. I booked the hotel based on the image they portray and was sadly dissapointed. The finish within the rooms is also poor its sad to write this as it could be so nice inside. On the upside Staff are extremely helpful cannot say a bad word about them whether its front desk or swimming pool assistants.
A very clean pleasant hotel with friendly staff, thought the room would of been abit bigger.
Good location for Chester town centre
Chilled out stay at the brook molington
Happy with my stay everything was fine apart from the £1.50 bag of crisps at the bar.lol
The hotel wasn't what i expected,on arrival,nothing like the pictures,the room was clean, but when we stayed they had a power cut, and everything went into kayos' staff didn't no what they where doing, you asked them about the situation and they where roof, we should of stayed two nights, but only stopped the one,due to the situation and had a refund,will not bother with this hotel again
Will go to Chester but Never stay here
Waiter on sunday night had to go and as someone else after every question i asked, dining room cold, the one evening meal we had was average the cooked breakfasts were awful considering we paid over £6 each.
Hotel needs a good bit of maintenance, carpets on stairs threadbare, firefighting media locked away with a padlock. (I am a firefighter) very worrying and illegal, electrical cupboard unlocked full access to consumer unit. The only staff member we saw who didn't stop was the man cleaning and running the health club
Value for money.
The staff were extremely polite and friendly and the pool area was relaxing.
all round good service
The hotel was dirty the spa was in need of repair.
We had chosen to eat breakfast but on arrival we found that the table surfaces and the floor where filthy.
In the spa the changing rooms were freezing cold ang amongst other things th tiles coming of the jacuzzi floor. It seemed that the hotel hadn't been decorated since the 90s. On the whole other than the staff a very disappointing weekend.
Hotel a little dated
the spa and gym facilities at the hotel are good
the room and the hotel exterior look dated but are clean inside
Fantastic reception, the staff were friendly and accommodating, none scripted.
Shown to our room and with an offer of carrying our bags.
We were there for new year and the New Year's Eve meal. The meal was ok and the staff were brilliant. The DJ however needed some personality but as she isn't a member of staff this can not be a reflection on the hotel.