Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
79% would recommend it to a friend
Didn't sleep for two nights - awful!
The room was pokey, dark and over-looked the car-park.
Mattresses were so lumpy and the beds creaked so we both hardly slept for to nights, which ruined our special weekend break for husband's 65th birthday. Very expensive for the poor accommodation offered. Booked a twin room but given a twin-bed and told we could have had them pushed together. Still wouldn't have changed the mattress problem though. Food very good but service didn't match the high standards expected.
as per usual all good
Getting a night away for parents of two young children, Thornton Hall is perfect - little bit expensive but throw in the deals (£70 of food, Spa, full English) it's right on the money for value.
Comfortable nights sleep with very little noise.
Only downside was dinner it took 2 hours and 40 minutes to get a main course and dessert for us a late dinner was the plan all along (9pm sit down) it just meant that we couldn't enjoy any after dinner drinks as we were just too tired after waiting so long.
Our stay at Thornton hall was lovely.
We had afternoon tea which was beautiful the staff were all polite and the service was great. The spa facilities were lovely and the rooms were spacious and had everything you could need. The grounds seemed beautiful although it was raining so we couldn't explorer. Customer service was second to none. We had a small issue which was rectified straight away. Would stay here again.
Gorgeous hotel and fabulous rooms, food was very tasty but took a while to come
relaxing birthday break
really relaxing overnight stay; staff very friendly and helpful; accommodation excellent- huge bed so did not meet other half all night!!
Great room - as per usual
As always the standard of this hotel was high and i would definately recommend
Disappointing - I wouldn't return
The alarm call didn't happen resulting in a late and rushed breakfast, no time for a shower and late arrival at our meeting.
Waitress service wasn't up to the standard one would expect at a hotel of the advertised status. The hotel layout required a long walk to get to our room through numerous automatically closing fire doors
Great room - as per usual
Always a pleasure to stay at this hotel
- Good atmosphere
- Great Food
- Lovely Spa
- Superb wireless strength
- Smart TV's in your room are a bonus
Always have a nice stay at this hotel, the smart TV's in the room are a definite benefit