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80% would recommend it to a friend
Excellent service from all staff great, lovely room hotel
We had planned a night in Chester but didn't want a city centre hotel; browsing the choice on LateRooms Northop Hall caught our attention because of the beautiful garden.
On checking in, we were informed we had been upgraded to a 4 poster bed which was a great surprise; the whole ambience of the Hall and each member of staff we spoke to made for a lovely stay
Great staff shame about the cost
Staff were brilliant, couldn't ask for better.
The location is really nice. But the rooms are very dated for the money, for £120 a night for a couple you expect the room to really good. It was fine but not for that money at £60 a night I would be more than happy. It relies on the location and the staff but at the high cost I expected a lot more from the room. Travel lodges have better rooms, but the location is nice. The night before I stayed in a hotel at £90 a night that was amazing so maybe this tainted my view.
Booked for one night and stayed two.
Quiet and welcoming
This is the second time I have stayed at northop hall and what brings me back are the lovely views from the hotel and the food is unbelievably good for a hotel standard.
First time I stayed I didn't notice that some part of the rooms are abit dated but now ive stayed again maybe it was the room I was in but it could do with another touch up of paint and the bathroom is dated and a new bath and shower would greatly improve the hotel. The staff are very friendly and the whole place is relaxing and calming itl make you forget your troubles I will certainly be going back again!
nice place to stay
Hotel seems a little bit "tired"
Plumbing a bit overloaded at morning shower time
I don't like sink taps plumbed the wrong way round
Very friendly and helpful staff more than make up for minor shortfalls
I would not book a single room again.
It is too small. The bathroom was tiny and the skirting board in the bathroom was rotten. Staff very helpful and friendly.
Room was cold, radiator only got warm, couldn't close window properly, room full of cob webs.
I recently stayed at the hotel because we were invited to a wedding in the evening not too far from the hotel.
My partner and myself could not fault the place or the staff. All staff truly are a credit to the business, from the receptionist, dinning room, kitchen, and bar staff, our experience was a welcoming friendly environment. Felt welcome from the word go!. We will most defiantly be returning. I would recommend anyone to go, and have done to lots of friends since returning home.
The hotel and grounds were very nice but the room was very cool (slept in a jumper)everything else was spot on to be fair..the staff also were very nice thank you