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85% would recommend it to a friend
Very enjoyable stay
We stayed for 3 nights and were impressed with our room and even more impressed with the customer service we received.
We stayed in an executive room which was very reasonably priced. A huge bed, quality hospitality - tea/coffee etc - and a lovely shower. Every member of staff we dealt with were lovely and couldn't have been more helpful. I have to give a special mention to Hayley who served our breakfast on 2 of the mornings. As well as being pleasant and welcoming she went beyond the call of duty when we asked if there were any seaside resorts nearby. She told us about 3 and whilst we ate our breakfast she printed off directions for all 3 and then wrote on them what was there and where to park etc. Amazing customer service!
Staff very helpful and accommodating. Well equipped room. Excellent restaurant.
Excellent customer service.
Rooms clean and well equipped. Can definitely recommend to anyone thinking of staying in the area.
Only passed through . . .
We had a friendly, efficient check-in but unfortunately on going into our room it became very clear that it had not been serviced, especially in the bathroom.
Another room was allocated but this had virtually no water pressure for our bath. It was early evening and we asked the duty manager to find us another hotel, which he promptly did, with the same deal.
very nice rooms bar and the evening meals very nice
Very friendly staff.
Great location, only 20 minutes from Liverpool or Chester by train, amazing tapas style food at reasonable prices.
Brilliant attitude from staff very professional.
Very friendly and accommodating staff, lovely environment and comfortable bed.
We would definitely return again and take time to enjoy the atmosphere of the lovely restaurant.
Excellent staff - good room
The staff here were excellent - being very friendly, helpful and professional.
This helped make our stay a real pleasure. The room was maybe a little tired, and in need of some bathroom decorating, but this is a small issue, as my overall experience was great.